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Freecom Data Recovery Service 34946

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Product Information

Freecom Hard Drive Data Recovery Service

There is always a possibility that your computer’s hard drive or your external hard drive may crash. A hard drive crash would mean that you lose all data that is stored on that drive. Imagine your digital photos, your music or video collection, your important documents…. All gone!

With Freecom’s Data Recovery Service/Anti Datastrophe System a hard drive crash is not the end of the world. Even if your computer does not recognize the hard drive anymore, the data usually is still present on the drive and thereby might still be recoverable in our laboratory.

Registering for Freecom’s Data Recovery Service means a safe feeling for you. For a period of 3 years, you have the right to one data recovery of your hard drive in case it has crashed.

    Key Features
  • Total Peace of mind for the next 3 years
  • Reclaim lost files, photos, videos & music
  • Can be used for any Hard Drive brands
  • Covers all Magnetic Hard Disc or SSD devices
HOW IT WORKS

Purchase the Data Recovery Service package

Register online at www.freecom.com/datarecovery, including details of the hard drive for which you register the service. The service covers one data recovery of one device for a period of 3 years, valid only after registration.

Should your hard drive crash, contact Freecom online at www.freecom.com/datarecovery or per telephone via one of Freecom's local Service Centres

After receiving a confirmation e-mail from Freecom, you can ship the drive to the laboratory free of charge, using a Freecom shipping label

Upon arrival at the laboratory, a technician will send you a diagnostic report via e-mail, including a list of recoverable files

After your confirmation, the laboratory will recover your data and send the recovered data back

 

Questions & Answers

29/11/2010 keith: I have a 40GB HD which has already crashed. Can I send it to you for data recovery anyway if I sign up? and what would be the cost?

simon: It cost £24.97 for the service and you would have to pay shipping cost to Freecom.

Full details are on the site
http://www.laptopsdirect.co.uk/Freecom_Data_Recovery_Service_34946/version.asp

22/07/2010 mark blackhall: I have few questions id appreciate answers to if possible:
1) do you offer this service for hard drives that are known to have crashed prior to purchase/registration?
2) how is the recovered data sent back?
3) is the initial product payment the only cost or are there monthly/annual payments involved?
many thanks

simon: Hard Drive can NOT have crashed prior to purchase/registration.

Process is
1. Once we have received your request for data recovery , we will contact you in order to coordinate the collection of your hard disk.
2. Your hard disk arrives at our laboratory.
3. We diagnose it straight away to find out what has happened to it.
4. We email you a report to let you know what has happened.
5. Our technicians will automatically begin to recover your data.
6. When the recovery process is completed, we will send you a list with the information we have recovered.
7. Everything is in your hands now!. Check the list received from us, since until you give us your approval, we shall not start recording your data.
8. When the recording ends, we will contact you in order to coordinate the return of your information.
9. You get your information, as if you had never suffered a Data strophe.
All this will take us about 10 days, though we would let you know if it was going to take longer.