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28 Days Free 24/7 Technical Setup Support AND 2GB Free Cloud Backup - CALL 01628 200 147 for help with print driver setup and WiFi connections or upgrade to total support. CALL 01628 200 147. 247SUPPORT

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Join Which? today and get £15 OFF orders over £200!

Which? Logo We are working with Which? to offer you a great deal. Try Which? for £1 and in return you’ll get £10 off orders over £250 when you shop on Laptops Direct. It's quick, easy, and most importantly, you'll save money.

Benefits Member Access
Unlimited access to all member content on which.co.uk, including our Best Buys and Don't Buys which offer
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Please note: Once your trial comes to an end, your membership will continue at £10.75 a month. Remember you can cancel at any time during the trial or when you’re a member. The email can take up to an hour to arrive, please also check your junk folder. If you don't receive an email from Which? please call their Member Services team on 01992 822800.

Want to take advantage of this offer?

Visit Which? and for £1 you will get a 1 month's trial subscription as well as your £10 off orders over £250 for Laptops Direct. Membership continues after your trial at £10.75 per month.

When will I receive my code?

Usually instantly. As soon as you've taken out your Which? membership you'll receive a welcome email that will contain the promotional code. (Please note in a few cases the email can take up to an hour to arrive, please also check your junk folder.)

When will my voucher code expire?

The code will be valid for 2 days and can only be used once.

How do I use my voucher code?

Once you've received your code simply place an order via our website and enter the code at the basket page.

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We deliver 6 days a week from 7am - 8pm, including the option of next day and Saturday delivery on 1000’s of products. We offer a range of delivery services for you to choose from, with many allowing you to choose a delivery date. Most of our delivery partners give you delivery time slots on the day of delivery and the ability to track your order. You may also have the option to collect from our Huddersfield store, or from thousands of nationwide CollectPlus collection points.

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Why buy me
  • Bullet Point 1 - Install and set up your printers and webcams. Install and configure your security software. Connect to your Wireless Network.
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Valid promotions & discounts

Price match: We constantly check our prices to give you the best deal possible. Call us if you see it cheaper elsewhere.

£10 off orders over £250 when you trial Which? for only £1. Click here for more information.
First month £1, then £10.75 per month unless cancelled

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Ways to pay

Ordering from us is easy. We accept all major credit and debit cards, including Visa, MasterCard, Switch, Delta, Maestro and Solo - making placing an order with us as easy and convenient as possible.

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Product Information

For a lot of people, the prospect of setting up a new laptop or desktop for the first time can be a daunting one, as can dealing with any technical issues that may arise afterwards. Luckily help is at hand; with our 28 Days Free Technical Support you’ll have a highly trained computer expert available immediately.p>

Our support package, provided by computer support specialists, zuuMedia, is a simple, easy to use service that takes the stress and hassle out of setting up your new computer. Ready to assist you 24 hours a day, 7 days a week, their engineers use remote access tools to share your computer with you and sort out any issues. With 24/7 support, you’re essentially getting your own personal computer technician, available every hour of every day, whenever you need them.

Included in the 28 day free trial is assistance with the following:

  • Install and set up your printers and webcams.
  • Install and configure your security software.
  • Connect to your Wireless Network.
  • When your 28 days runs out you can easily upgrade to the 1 year service, which comes complete with even more support and services and costs only pennies a day. It's a small price to pay for hassle-free peace of mind.

     

    Questions & Answers

    Question from Michelle: Asked on 24/05/2013 If I take the free 28 days support do I have to cancel it at the end of 28 days to avoid paying for the ongoing service, or will I only get charged if I actively ask for the paid for service?

    Answer from paul It is automaticaly cancelled on the 29th day.

    Question from ENGA: Asked on 19/07/2011 Do you - by default - have one year warranties on laptops? If yes, is it international?

    Answer from Mike Please contact our retail sales team for more information on warranties as they do differ on particular laptops.

    Question from Katie Simpson: Asked on 28/04/2011 HP G72-b01SA Laptop - XF103EA is this item wirefree please?

    Answer from Ross do you mean Wifi? If so then yes it is Wifi enabled. Thank you for your enquiry.

    Question from Percy Van Percy: Asked on 15/04/2011 Hi is there a DVD writer with this product? K50IJ-SX539V


    Thanks!

    Answer from Mike Yes, I can confirm that.

    Question from mike: Asked on 04/04/2011 i have an acer 5720 and when i turn it on the power light comes on then goes of and nothing else happens,any ideas

    Answer from Ross For technical support contact Acer on 0871 7601000.

    Question from Ray Longley: Asked on 12/01/2011 Does Laptop Toshiba C660-195 @£374.08 come with any anti-virus trial ?
    Is the £39.97 Tech Support phone line a free phone?
    Is the warranty 1yr or 3 years?
    Does this laptop come with any basic software for letters etc ?

    Answer from simon Yes, when you purchase the laptop you receive 28 days free technical support and a 1 year warranty. the laptop only comes with trial versions of internet security and Microsoft office, you can however buy those seperately. Please feel free to contact our retail sales team for prices and purchasing.

    Question from amir: Asked on 29/12/2010 i like to purchase
    laptop brand toshiba with 2 harddisk support with amd cpu (no intel)
    thanks why i need 2 harddisk because i use vmware 7
    the best model work for me was Satellite A300D-11B

    thanks

    Answer from simon Please call sales to discuss your option there is too many calls coming in to give an detailed response

    Question from Michael Horn: Asked on 13/12/2010 I notice the Samsung N145 does not have a dvd player installed. Can I download films and watch them on this product?

    Answer from simon Even though netbook's don't come with an internal optical drive, they can still support internet downloaded movies

    Question from mob: Asked on 22/11/2010 Cost of 3 year guarantee?

    Answer from simon Prices are on the site see
    http://www.laptopsdirect.co.uk/Laptop_Warranties/prod.asp

    You didn't include what you were looking at in your message so can't advise any exact prices.

    Question from AlanJ: Asked on 02/10/2010 Can I buy with my credit card, but have the product delivered to my son's address?

    Answer from simon Providing your son has the same surname it shouldn't be a problem. But this subject to security chips.

    Question from AlanJ: Asked on 02/10/2010 Does the Samsung R730-JB03UK Core i3-350M Laptop in Red/Black - NP-R730-JB03UK have a 32bit or 64bit version of Windows home Premium?

    Answer from simon 64bit

    Question from acer aspire 7740: Asked on 30/09/2010 p&p price

    Answer from simon No postage charges for 247SUPPORT/2YR or 247SUPPORT/1YR support services.

    Question from Claire Calderwood: Asked on 15/09/2010 Does it have a free expansion card slot (pci express) that i can put a usb 3 expansion card in or is it mini express?

    Claire.

    Answer from simon what are you looking at pls?

    Question from Ardian Ryva: Asked on 12/08/2010 I wondered if you do or can arrange delivery to Athens, Greece?
    Of course the delivery fee will be forfeited by me.

    Answer from simon No sorry we don't deliver there.

    Question from cmak: Asked on 05/08/2010 is the 3410T LX has a better screen than the 3810TX? cos the description on the 3410T LX stated HD ACER LED and 3810TX does not have that description.
    Also i noticed that in your Kays Killer deal stated that Starting the 3410T has a 320GB harddrive, but when i want to go ahead to make the purchase its only 250 GB harddrive.
    please clarify... before i can make the purchase.
    many thanks!

    Answer from simon I can find the 3410T you are looking at part code LX.PEC02.092, but can't find a 3810TX. There are lots of models in the 3810 range. Please call sales with both part codes for both models and we can help you compare them.

    Question from David Nicholson: Asked on 13/06/2010 Hi. Does the Samsung R780 Core i5 JS05UK model have the WINDOWS 7 Home Premium 32 or 64 bit operating system please ?

    Answer from simon Win7 HP 64bit

    Question from Cathy: Asked on 30/12/2008 I would like to buy a laptop for my dad this week to ensure I get the price but I am not traveling up to see him until 22nd January, would it be posible to have the 1 week free start from 22nd January?

    Answer from SteveF you can order now and delay the delivery. The one week starts from when you receive the laptop so I would order now and organise delivery for a couple of days before you go.

    Question from chrisR: Asked on 02/12/2007 one week from when...if its going to be an Xmas present, it's not going to be setup immediately

    Answer from Easycom This is normally from the date of purchase, however please call us as we may be able to change this for christmas gifts.

    Question from Patrik: Asked on 01/05/2007 Whats the price? Or is it free?

    Answer from Easycom You get one week free with any laptop purchase you can then choose to extend it if you want to.