Boot Up Critical Updates - Boot up following the full set up process and installation of any critical drivers or updates making sure your desktop is fully up to date.
Display Check - If a monitor is also purchased we do a full screen check to guarantee the are no dead or permanently lit pixels. This is very important as manufacturers do not class dead or lit pixels as a fault so they're not covered by the warranty.
Software Driver Install - Installation of any software and drivers for additional purchased items such as Anti Virus.
Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost
At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
