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3 Year Warranty Extension for Laptops from GBP501 to GBP750 Inc VAT AXALAP2

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Product Information

Second User
Please note that this is an item that has been previously used. Due to the nature of this unit the item may have some signs of cosmetic wear, but please be reassured that the units is fully operational and functions as intended.

Give yourself some added peace of mind with one of our great value extended warranties. With one of our warranties you can be assured that your laptop will be covered against failure for the duration of the policy.
  • Underwritten by Ageas, one of the UKs leading insurance providers. Ageas have over a decade of insurance experience, and have been nationally recognised as General Insurer of the Year at the British Insurance Awards.
  • Return to base repair after the manufacturers warranty terms
  • Guarantee the life of your Laptop
  • No Excess

Click here for the Key Facts

Click here for the policy summary


You will receive a policy schedule in the post within 30 days of taking delivery of your Laptop.
NB: Our Extended Warranties are only vaild within the UK.

Questions & Answers

07/09/2011 Dave: Can I get a warranty if I live in the Channel Islands?

vicki: Yes this warranty does cover the Channel Islands

07/06/2011 Ed: Does this include accidental damage?

paul: No

15/03/2011 Thomas: My 3 year Extended Warranty with Samsung for my Samsung R700, Intel® Core™ 2 Duo T8100 2.1Ghz 3MB Cache with 17" Screen expires on 21 April 2011. Can I buy this warranty to run immediately from that date for 3 years?

Also, there appear to be contradictory answers on whether there is a £40 excess charge applicable or not. Can you confirm whether there is an excess charge, and if so, in what circumstances it is payable, please?

Finally, I have to travel for work, spending sometimes two or three weeks at a time in another place. If my laptop breaks while I'm away, can it be picked up from my temporary address and returned there?

Thank you.

paul: Sorry this warranty can only be bought at the time of the sale of the laptop. You can buy the Samsung warranty though anytime within 12 months from the purchase of the laptop.
See product "P-NP-2PXX000"

09/12/2010 Anirban: The policy document does not talk about any excess and the same is written in your product description. Could you please please clarify if it is only £75 I need to pay for unlimited valid claims and there are NO excess?

Please clarify if carriage is covered by the insurer as it is not clear. It just says carriage not covered if there are no faults.

simon: Only one replacement is allowed but unlimted repairs. No excess on policy.

25/11/2010 burky: Hi does this cover customers in the Republic of Ireland?

simon: No covers UK mainland and Northern Ireland.

31/10/2010 rsp: when does this warranty start? for example if I got a Asus laptop with a 2 years manufactures warranty, would this warranty extension make it a total 5 years warranty?

simon: With your Asus having a 2 year warranty to begin with you only get 1 extra year with this warranty. Appolgies.

23/08/2010 Andrew: What models of laptop are covered by this warranty? So the cost of this policy is £75 +£40 per claim so if one claim over two years the cost is £115. Where are the repairs performed: is the laptop sent back to the manufacturer for repair or to a third party?

simon: Covers Laptops costing £501 to £750 (Inc VAT)

Repairs are done by a third party and it would cost you nothing to get the laptop repaired under the warranty.

18/06/2010 adamt: i'm getting a macbook for £575, is it possible to use this warranty or do the prices have to correspond with those on this website?

simon: That warranty would be fine

23/06/2009 Caroline: Do you have to return your old computer after the three years to get a new one or can you keep it

SteveF: You need to return the old computer.

18/11/2008 Mike: 1) When is the extended warranty effective? From the fisrt day of delivery or when the Samsung warranty expires: i.e. if the PC goes wrong within the first year who do I claim against - Samsung or AXA?
2) Is the £40 excess charge applicabe to every claim made on AXA regardless of cause - for example if the DVD drive stops working through failure during normal use?
3) Why is the excess charge not detailed in the Terms or Summary documents provided?
4) Battery / charger unit (original ones supplied) - are these fully covered for the full extended warranty period?
5) Pixel failure - given that the PC is free of failed pixels and then later during the extended warranty period some pixels fail at what level is a replacement display component offered?
6) What level of accidental damage is covered of should I provide for this within my property insurance?

david s: after the samsung warranty, yes £40 excess for every claim, batteries and chargers are normally only covered upto a maximum of 12months, accidental cover is not provided through this product as it is a warranty not a insurance.

26/06/2008 rhys: Hi does this warrenty only cover laptops purchased from this website, or can I use it to cover a laptop purchased elsewhere? And is the phone line needed to claim premium rate or free?

Easycom: You could use it on laptops purchased elsewhere. The number is a national rate number for claims.