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Lenovo TS Electronic Warranty Upgrade from a 1YR Depot to a 5YR Onsite NBD

SKU: 5WS0E84924 Quickfind Code: 1073480
10% off Go Ape »

Unlock your next adventure — save 10% at Go Ape, the UK’s no.1 outdoor adventure company!

Life’s too short for dull moments. Discover epic thrills at Go Ape’s 34 breathtaking forest locations — perfect for getting your adrenaline pumping, conquering challenges, and sharing unforgettable laughs with your Tribe. From Edinburgh to Exeter, Birmingham to Bournemouth, Go Ape has adventures waiting for you. And now you can save 10% on any activity, at any location, Sunday to Friday.


How to claim your discount code:

• Add any tech product to your basket.

• At checkout, choose Go Ape in the rewards section.

• Complete your purchase and check your email for your Go Ape discount code.


How to use your discount code:

• Visit goape.co.uk.

• Select your preferred location and activity, and proceed through the checkout.

• Enter your discount code in the discount box — your savings will be applied automatically!


Terms & Conditions:

• Discount valid for online bookings only.

• Applies to activities at all 34 Go Ape locations.

• Excludes merchandise and gift vouchers.

• Available for bookings Sunday to Friday.

• Subject to availability.

• Enter the code at checkout to redeem your discount.

• For more details or FAQs, visit the Go Ape website.

You save: £0.01
£326.97

Why buy me

This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits
Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition).

Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly.

Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

Applicable for Brand New Devices only.

 

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