Comprehensive 24x7 Support Coverage
This service provides around-the-clock access to HP technical experts who are ready to assist with any hardware or software-related issues. Whether it’s the middle of the night or a holiday weekend, your business can count on expert support to keep your 5820 Switch running smoothly and efficiently.
Proactive Monitoring and Incident Prevention
Beyond reactive support, HP Proactive Care includes proactive monitoring to detect and address potential issues before they become disruptive. This helps reduce the number and duration of outages, optimize network performance, and ensure that your infrastructure is always in top condition.
Firmware and Software Management
Stay ahead with the latest updates. The service includes guidance on firmware and software revisions to help you maintain compatibility, performance, and security. HP's team helps assess the impact of updates and ensures smooth implementation tailored to your network environment.
Access to HP's Global Expertise
Backed by HP’s vast network of specialists and resources, the Proactive Care Service brings global best practices to your local environment. Whether it’s configuration advice, performance optimization, or best-in-class troubleshooting, you benefit from HP’s deep knowledge and experience in enterprise networking.
