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0871 244 0934Our aim at Laptops Direct UK is to make your shopping experience as easy and satisfying as possible. If you think our service and catalogue are worth writing home about then please do not hesitate to share your thoughts with us. Whether it is a thumbs up to the delivery team or a review of LaptopsDirectUK's products, we would love to hear from you - it makes our day! If, however, something has gone wrong and you have a problem or complaint about LaptopsDirectUK, please contact us here; so that we can put things right. Below we have pulled together various LaptopsDirectUK reviews to share with you the kind things our customers have said about us over the years...
"I found my dealings with Laptops Direct to be easy and trouble free, the agent that I dealt with was both knowledgeable an precise in the information he gave me. I have no issues with recommending them to any of my Friends or Acquaintances. I look forward to dealing with them again soon." - Very Happy Customer
"Ordered an item from another online retailer, after a month had not received item and requested a refund. Ordered from LaptopsDirect yesterday afternoon and the item arrived this morning. Impeccable!" - Kane Forrester
"When checking over our accounts we noticed we were missing an invoice. We got in contact with Laptops Direct on a Sunday evening and had a copy of the invoice less than half an hour later. Truely exceptional. I wish our other suppliers were even half as good." - MQC
"This is the second purchase we have made with this company and yet again a brilliant service. Knowledgeable sales staff (thank you Teo!) ensures the product will meet our needs, queries about invoices answered within minutes (thank you Richard). Technical support/international guarantees honoured quickly and efficiently (essential for our business) when we had a problem with a laptop on one occasion Would highly recommend this company, great service yet again!" - HighThorn Quantity Surveying Services - France
"Ordered laptop late in afternoon delivered,as promised, next day. First class service." - king
"The sales lady I dealt with was friendly extremely helpful and laid back, so non pushy. My tablet arrived early this morning so I didn't lose the day waiting around. Although described as A2 condition it is excellent for a refurbished product I would use the company in the future and have no hesitation reccomending them to friends or family members Thanks and best wishes to the company Richard " - Richard
"Thankyou for your excellent service,ordered my lap top at 1:00pm and recieved it at 1:00pm following day,great service.thankyou." - alan.m.catt
"Great service, quality items and sound advice!!!! Checked out loads of laptops on various sites and confussed the hell out of ourselves. Found something we liked on Laptops Direct at a price we liked, made the call and discussed our needs with very helpful knowledgable guy who agreed with our choice. Ordered item with internet security and what seems very competative warranty, arrived next day and we are really pleased with our choice! Many thanks guys :-)" - Phil Pan
"Hi just to thank my lenovo ideatab arrived on time i was able to track ok thanks Ryan for a smooth polite and helpful transaction i will be using you again and will recommend Laptops direct cheers Graham" - Graham Lumb
"I ordered an Asus Netbook on Sunday 10th February. It was delivered at lunchtime on Wednesday 13th February. At first sight good service, but I live in south western France. That makes the service exemplary, or 'formidable!' as the French would say. Many thanks Laptops Direct. I will buy again." - Denis Bourne
"I ordered my new computer and it came the next day at around noon, very pleased at the price I paid for the computer and also impressed at the extended warranty packages that were offered to me. I managed to get a 2 year extended warranty for the hardware for an extra £40, plus included for free was a mouse and a computer carry bag. All in all, I am very impressed with Laptops Direct and I will use the company again for my computer purchasing needs!" - Jack Dyson
"One or two not so good reviews about this company but i have nothing but praise for the efficient way they dealt with my order,speed of delivery and last,but not least, price. five star service--top people--thank you" - Jules from Bournemouth
"We recently looked to buy a laptop and went into PC World. Not only was the choice very poor but the prices were very high and the models in their sale were not available to buy! We looked online, found Laptops Direct, called for some advice as there were 3 models we liked. The gentleman I spoke to was more than helpful, he gave me excellent advice and explained everything very well. I ordered my Samsung Laptop on the Sunday, it arrived Tuesday morning by private courier, and it is an excellent machine! More than pleased with the service, the product and the price." - Scarlett
"Ordered a new battery for my laptop yesterday and received it today. Great service!" - Linda
"Brilliant delivery experience. Driver phoned when 30 minutes away and was happy to help smuggle the item into the house (item was a Christmas gift and recipient was in the house at the time) ... his help was most appreciated ... thanks." - Steve
"Absolutely first class service. I work in the customer service field and have to say that my customer journey from start to finish was superb. I shall be recommending LaptopsDirect to all my friends and family. Well Done. Scott" - Scott Boyle
"Awesome laptop ,awesome service ,,awesome delivery ,awesome price ,and sexy nothern gals on the phone ,e bye gum petal ,it were rite good service No seriously very impressed with my Samsung 15 inch 9 series Ultrabook ,i5 chip 8 meg of ram 1600/900 graphics and sexy blue neons Faster than a cheetah on a banned substance ,sexier than Rhiannas bum ,i just sit and marvel at its beauty and myself in the mirror !! Love it great great service Thanks all at lLaptops Direct ,my mate said you were good ,but then he said England were gonna win the Euros ,we.ll have to wait and see on that one cheers Jon" - Jon
"Orderd new laptop yesterday with help from mike, excellent service. laptop was deliverd by 9.30 this morning. Carnt thank mike and laptops direct enough." - lssawyer
"Paul provided excellent advice regarding the laptop I required and delivery arrived on time - as usual the high standard of service from Paul and LaptopsDirect!" - Keith
"After my youngest son's laptop died a death I started a search for a new one for him. As he is a keen gamerI knew he wanted one with more power although I wasn't sure what exactly was needed. I looked at various sites and eventually called laptops direct and was passed on to a person called Paul. Paul turned out to be very knowledgeable and helpful taking me through the options. I have been informed by my son that the laptop I ended up buying is fantastic and bearing in mind that it was just over £500 also seems very good value. All in all a very good buying experence, thanks Paul." - Ken
"Ordered a Lenovo B570 from laptops direct thursday 1st mar. Received it this morning 5th Mar. After the weekend. I'm in Rep. Of Ire. Great service lovely laptop for the price. I got great friendly and knowledgable help from Paul Garret, he was a pleasure to do business with. Will do buy here again." - Frank Lowry
"Delivery was following day - as advised by Paul garrett. Very helpful and very patient guy. Well Done." - Tim
"AMAZING SERVICE......Customer service operator Brad was very helpful. Laptop arrived by Noon the next day. I will be using Laptopsdirect for all my future IT needs. Many thanks Angus" - Angus
"I ordered a netbook from you on Monday and it has just arrived. Outstanding service and price. I will be back!" - Malcolm Parfitt
"Today I spoke to a Paul and ordered a netbook. Paul advised that the netbook was in stock and could arrive the following day, so the order was placed. Later Paul was advised by the warehouse that the item was now no longer in stock. Paul, showing what in business today is sadly lacking, and that is Customer Services of the highest standard called me back and advised that unfortunately the item was now out of stock, as I needed it urgently and couldn't take the risk of not having a notebook to take away with me I had to get one locally This may have resulted in Laptop Direct losing this sale, but I shall most certainly be coming back to their web site whenever I have a purchase to make in the future, and I shall be telling everyone I know that Laptopdirect is a company of the highest standards. Thank you Paul, you are a STAR. Regards Alan" - Alan
"After a great deal of searching around on line and in retail outlets I ordered a computer monitor and it arrived two days later. The monitor is excellent and the service is excellent too. Thank you very much indeed." - John
"Really good service! We ordered a refurbished netbook on Saturday evening and it was here on Monday morning. And saved a good amount, compared with High Street prices, too. Recommended!" - DFM
"Brilliant service. I ordered a laptop on 25th August, for my grandson who has been accepted at university. Most impressed, as it was delivered the next day." - Niddy
"i contacted laptops direct and spoke to vicki edler who gave me all the advice that a needed, As this was my first laptop.nothing was to much trouble and thats why i bought the laptop.vicki kept me informed by way of emails .i will be passing on to others about the first class service given by vicki and laptops direct." - mike
"I placed an order on Tuesday at 11.00 am for a refurbished netbook. It was delivered before 9.00 am on Wednesday. Superb service. I would have no hesitation in recommending Laptops Direct. Compare this to United Airlines, of whom I asked a simple YES/NO question on the 5th March and I am still awaiting an answer. Laptops Direct, any chance of you going into the airline business" - Steve
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