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A MendIT Onsite Warranty covers electrical/component failure. In the event of equipment failure which can't be repaired remotely via telephone assistance, MendIT will dispatch a service engineer either on the Next Business Day or day convenient to the user.
MendIT warranty upgrades are inclusive of the manufacturers warranty and available on equipment that is less than 12 months old.
The Onsite warranty also covers against electrical/component failure, providing an engineer to visit your property the next working day to fix it. This warranty type is ideally suited to situations where downtime has to be kept to a minimum or your laptop contains sensitive data.
If the engineer is unable to fix the laptop under the warranty agreements, then we will send you a brand-new replacement of matching specifications.