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Lenovo Service/Support - 3 Year - Next Business Day - On-site

SKU: 5WS0A23681 Quickfind Code: 870381
8 Free Beers from Beer52 »

Get 8 free beers from Beer52 delivered for free when you spend over £350

Our friends at Beer52 are offering you a FREE case of exceptional beers. Just spend over £350 in one transaction to get 8 unique craft beers delivered right to your door for free.

Beer52 is the UK’s biggest and most popular beer club. Their team of industry experts carefully curate a new case every month showcasing the very best craft beer and independent breweries from around the world.

Your free case also comes with the award-winning beer magazine Ferment, as well as two snacks.

There’s no minimum commitment, you can just take the free case, try the beers and see what you think. If it is not for you, you can pause or cancel anytime.

How it works:

• Add any product over £350 to your basket and make your way to checkout.

• Choose your reward at checkout – pick up to 10 gifts!

• Receive your rewards via email after your purchase.

Terms & Conditions:

• Offer valid for new UK customers only.

• One per household.

• After your free case, you’ll be subscribed as a member of Beer52 (£27p/m for 8 beers, magazine, two snacks - all items sold separately, contact us to configure your plan), pause or cancel anytime.

• Beer selection may vary. Please Drink Responsibly.

• 18+ only.

• See website for full T&Cs.

You save: £0.01
£110.97
Why buy me

This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update. The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits
Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399.
At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition).
Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days.
Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly.

Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to three years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

Applicable to brand new devices only.

 
Features
Next Business Day (NBD)
Number of years 3 year(s)
Type On-site

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