HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Key Product Info
- Escalation management
- HP electronic remote support solution
- Access to electronic support information and services
Product Features
- Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors. - Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch. - Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours. - Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth. - Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website. - Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.