Hewlett Packard HP Care Pack 5 Year NBD ProLiant ML350p Proactive Care Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
• Remote problem diagnosis and support
• Onsite hardware support
• Replacement parts and materials included
• Serivce-level options with different coverage windows