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Welcome to our refurbished outlet, the home of our professionally refurbished tech. Each year, our expert engineers test and repair 60,000+ items from our dedicated plant in Swansea, stopping thousands of products from going to landfill. We’re confident you’ll love our refurbished goods.
Shop all Refurbished »Refurbished tech is used technology that has been restored by a qualified technician. Any data from the previous owner is erased, and any issues are fixed. Refurbished tech is a great way to save money on electronics without sacrificing quality. Refurbished devices have been carefully inspected and repaired by experts, so you can be sure they're in good working condition.
There are a host of benefits to buying technology, not only for you and your budget, but also for the environment:
Opting for refurbished products offers a fantastic opportunity to save considerably compared to purchasing brand new items.
Buying refurbished technology is a great way to help the environment. When you buy refurbished, you're keeping electronics out of landfills, which reduces the carbon footprint and creates a more sustainable consumption cycle.
Our refurbished technology is meticulously inspected and repaired by certified technicians, ensuring that you receive a reliable and high-quality product.
British Standards Institute (BSI) certified refurbished standards on a huge range of products
You can shop for refurbished products with peace of mind, as they come with a warranty that provides coverage for up to 12 months.
In 2021, we partnered with Areera to build Europe's most advanced screen recycling facility in Elland, West Yorkshire. We are the only company in the UK to use industry-leading AI and X-ray technology to recycle screen-based electronics, making us the greenest, safest, and fastest screen recycling company in the UK.
We work with district councils, recyclers, manufacturers, and retailers to obtain large quantities of electronics. Our state-of-the-art technology can safely separate plastics, liquid crystals, and hazardous substances with ease. We can even process old screens containing dangerous CRT displays.
Our innovations allow us to work 10-20 times faster than manual processes, amplifying our output and significantly reducing the UK's carbon emissions.
Opting for refurbished products offers a fantastic opportunity to save considerably compared to purchasing brand new items
Buying refurbished technology is a great way to help the environment. When you buy refurbished, you're keeping electronics out of landfills, which reduces the carbon footprint and creates a more sustainable consumption cycle.
Our refurbished technology is meticulously inspected and repaired by certified technicians, ensuring that you receive a reliable and high-quality product.
The BSI Kitemark certification for refurbished products signifies that these items have undergone a rigorous refurbishment process and meet the high-quality standards set by the British Standards Institution (BSI). This certification assures customers that the refurbished products are reliable, safe, and of a consistently high quality.
The Kitemark certifies the remanufacturing or reconditioning processes carried out by suppliers of remarketed items based on the application of BS 8887 series of standards for design for manufacture, assembly, disassembly, and end of life processing (MADE), as well as best practice principles of ISO 9001.
All our refurbished product suppliers are proudly BSI Kitemark certified, ensuring they adhere to the rigorous standards of the British Standards Institution. This certification guarantees that each product has undergone meticulous inspection, testing, and quality control processes.
With the BSI Kitemark, you can trust that our refurbished laptops deliver the highest quality and reliability, making them a smart and sustainable choice for your computing needs.
The BSI Kitemark is a globally recognised symbol of quality and safety, giving customers confidence in the refurbished products.
At Laptops Direct, we refurbish over 10,000 products every month, with each one going through a rigorous refurbishment process conducted by one of our highly skilled technical team. We’ve invested heavily in a Technology Refurbishment Facility and as part of the stringent procedure we thoroughly inspect, test and refurbish all tech with our 25 point procedure, which includes:
Our team carefully examines each device for any signs of damage, such as cracks, dents, or scratches. We also check to make sure that all the buttons and ports are functioning properly.
We test all the ports and buttons on each device to ensure that they are working properly. We also clean the ports and buttons to remove any dust or debris.
All data is securely erased from each device before refurbishment. This protects the privacy of the previous owner and ensures that the device is ready for its new owner to use.
We restore each device to its factory settings. This means that the device will be in the same condition as it was when it was new.
Once we have completed the refurbishing process, we assign a grade to each device based on its condition. This grade helps our customers to choose the right refurbished device for their needs.
After each product has been thoroughly checked and tested, we individually grade each one based on its cosmetic condition. Our grading system is as follows:
These products come in excellent cosmetic condition. From fully refurbished machines to unwanted returns, you can enjoy a device that looks like-new for an incredible price. Our expert engineers have checked and tested every product to ensure they're in exceptional working order.
These devices arrive in very good cosmetic condition. They may display very light cosmetic marks like light scratches or dents but are in full working order. All very good graded products are rigorously tested by our expert engineers.
These products are in good cosmetic condition. Some have signs of moderate wear and tear, including scratches and dents, which is reflected in the price. But they do not affect how each device performs. These products have been thoroughly tested by our expert engineers and are in full working order.
All unique-graded devices are trade-ins from customers. This means each product listing is unique, so when they're gone, they're gone. Our engineers describe each item's condition and share images on the product page where possible.
When it comes to deciding between refurbished tech or new tech, there are two key factors that often sway the decision: saving money and reducing environmental impact. While both options have their own advantages, refurbished tech emerges as the more compelling choice for many consumers, offering significant financial benefits and promoting a more sustainable approach to electronics consumption.
Refurbished tech can be as good as brand new. At Laptops Direct, our refurbished tech is thoroughly inspected and repaired to a high standard. We also offer warranties on our refurbished tech, so you can be confident that your purchase is protected.
At Laptops Direct, we're committed to providing sustainable solutions for your unwanted tech. Our convenient trade-in program allows you to transform your old tech into valuable cash or an e-voucher, giving you the opportunity to upgrade your electronics without adding to electronic waste. Alternatively, our recycling program offers a safe and responsible way to dispose of your old tech, ensuring that it is handled and processed in an environmentally friendly manner.
