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SUPPORT PACK 5 YEARS ON-SITE SVCS 5X9 SERVER FSP:GB5S00Z00GBSV1

Quickfind: 1285024 SKU: FSP:GB5S00Z00GBSV1

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On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.