HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Key Product Info
- Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Product Features
- We'll be there the next business day
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day. - Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements. - Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support. - Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.