Can't work without your laptop? The Toshiba On-site Next Business Day Service gives you complete peace of mind, wherever you are. We are just a phone call away. Valid for 3 years starting from the purchase date of your Toshiba product. Compatible with Toshiba Satellite Pro, Tecra, Portégé and WT310 Tablets. This On-site Next Business Day Response Service is a hardware repair service only and includes a telephone diagnosis to determine the failure on your Toshiba hardware. Should a repair be necessary, Toshiba will send a Toshiba Certified Engineer to your location usually by end of next business day subject to parts availability. The Next Business Day response time is defined as the time from the problem notification to the Support Centre until the on-site arrival of the Toshiba Certified Engineer at your location. Please note that in order to qualify for the Next Business Day Response Service, the service claim must be logged at the Toshiba Support Centre before 3 p.m. local time.