This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center, and return of the operational unit to you.¤¤In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.¤¤Choose Pick-Up and Return Service when you need to: quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP.