Boot Up Critical Updates - Boot up following the full set up process and installation of any critical drivers or updates making sure your desktop is fully up to date.
Display Check - If a monitor is also purchased we do a full screen check to guarantee the are no dead or permanently lit pixels. This is very important as manufacturers do not class dead or lit pixels as a fault so they're not covered by the warranty.
Software Driver Install - Installation of any software and drivers for additional purchased items such as Anti Virus.
Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost
At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
Digital and data-drivenGet faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
Personalized and predictivePrevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
Accelerate Issue Resolution: Quickly identify and address problems, streamlining your incident management processes to elevate IT service levels.
Minimise Risk: Gain access to Cisco technical experts and intelligent tools that offer 24/7 visibility into the state of your IT infrastructure, reducing potential risks.
Stay Updated: Stay current with operating system updates and patches to maintain a secure and high-performing network.
Enhance Efficiency: Leverage management tools and automated processes to boost operational efficiency.
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Ex. VAT
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