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BETTER TOGETHER

BETTER
BUSINESS

BETTER
SERVICES

BETTER
PRODUCTS

OUR STRENGTHS


EXPERIENCE

With 40 years’ experience in the world of computing, we can help you to deliver superior business solutions.

SERVICE

Acer customers are offered outstanding assistance, including technical support, a collect-and-return service, updates on the latest technologies, and online training.

RELIABILITY

Acer offers a wide range of innovative features and products are built and tested to last. Our reliability is top class, and if qualifying product is repaired under warranty within the first year after purchase, Acer will refund 100% of the price paid.

SUCCESS

Acer’s business model has an exclusive focus on customer needs.

SUPPORT

Acer supports partners and their customers at all levels and our compelling tools and channel programs are designed to make it easy to work with Acer.

RANGE

Acer provides a comprehensive range of products and solutions designed to deliver the best performance, security and manageability.

100% RELIABLE


Our innovative devices come in a wide range of form factors and in various configurations, all designed. We’ve built our success on a culture of innovation that allows us to anticipate market trends and deliver innovative devices and best-in-class service through our longstanding relationship with our partner network.

The Acer Reliability Promise is the sum of these three qualities and our commitment to giving you the finest devices to both meet and exceed your expectations.

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SERVICE IS NOT A WORD,
IT’S A PROMISE


Our innovative devices come in a wide range of form factors and in various configurations, all designed. We’ve built our success on a culture of innovation that allows us to anticipate market trends and deliver innovative devices and best-in-class service through our longstanding relationship with our partner network.

The Acer Reliability Promise is the sum of these three qualities and our commitment to giving you the finest devices to both meet and exceed your expectations.

SERVICE RECOGNITIONS


When consumers and enterprises purchase Acer’s products, they receive access to an integrated structure of contact centres and repair centres.

The Acer Service Network is organized to operate quickly and efficiently and ensures high quality service. Acer’s commitment to top level after-sales service has been acknowledged worldwide.

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WIDE NETWORK OF SERVICE


We have a wide network of experienced experts for service management, spare parts planning, warehouse management, logistics management, customer contact, and technical support. With worldwide presence and service support, Acer ensures your machine gets the care it requires.

BUSINESS STRATEGY


Acer for Business focuses on supporting customers’ technological needs and business growth through its strategic partners, innovative solutions, and business best practices.

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GLOBAL FOOTPRINT


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4

CENTRAL LOGISTIC HUBS

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30

CONTACT CENTRES IN LOCAL LANGUAGES

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160

COUNTRIES AND REGIONS

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30,000

AUTHENTICATED SERVICE ENGINEERS

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3,000

SERVICE & REPAIR CENTRES

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5,000,000

ANNUAL REPAIR CAPACITY

ACER WARRANTY SERVICES


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To report any claims and/or to obtain warranty service, please visit http://support.acer-euro.com.

* Availability and terms of Acer Care vary by region and by product. For more information, contact your Acer sales representative.

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