A1 are open boxed units which have been returned usually due to being unwanted. The units may have at very worst case have very faint minor /non-permanent blemishes. All units then undergo a full 25-point inspection by our experienced tech team ensuring they are in full working order. Once all relevant checks have been complete the units are then securely repacked ready to be resold. Please note although we can’t guarantee that these units are still in their original boxes with all their original accessories we can confirm that on average 85% of our stock is still in its original packaging.
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
- Service Included: Parts and labour
- Location: Pick-up and return
- Full Contract Period: 3 years
- Service Availability: 9 hours a day / 5 days a week