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Recovery DVD for this Laptop. - RECOVERYDVD

Recovery DVD for this Laptop.

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Recovery DVD for this Laptop.

Only £15.00
Available instore only

This item (RECOVERYDVD) may only be purchased with its respective laptop or other main stocked item.

Please add an extra 24hrs to the delivery time, for these Disks to be created

A restore and recovery disc is the single most important accessory to have with your new laptop.


It allows you to reset your computer to its factory settings and wipe your hard drive clean of programs and data. You may need to use it in the event of a virus, programme corruption, or simply to give your laptop a new lease of life and clean off unwanted information, and without it your laptop could be rendered useless leaving you with an expensive repair bill.


With this product you can save yourself the hassle of having to create your own backup discs and restore data, by creating these disks for you, allowing you to easily reformat the hard drive and restore the computer to its default factory settings in minutes, ready for a fresh start.

Call 0871 9710005 for more package deals

Restore and Recovery Disc reviews collected by Reevoo

Value for money
6.5
Overall rating
6.6
Scores 6.6 out of 10 based on 31 reviews

Comments, Questions and Answers

Expand/CollapseGeneral Feedback

26-Oct-2007 pb: Does ths disk restore everything for a vista acer inspire 5633 inc the hidden partition and works etc.

buyitdirect: Yes.

8-Nov-2007 jj: will this restore my travelmate 5510 with windows vista and all of the drivers.

buyitdirect: Yes.

8-Nov-2007 swh: will this recovery disc restore aspire e500 with all drivers and windows xp

buyitdirect: Yes.

17-Dec-2007 P;: Is the Restore & Recovery Disc you sell at £12.97 in your recommended accessories section compatable with the Aspire 7720G 1A2G24Mi laptop LX.ALNOX.249 £599.97

buyitdirect: Yes it is compatible, basically the recovery disc is the basic factory settings written from each individual laptop.

14-Jan-2008 H: i have a Acer Apire T130 tower and formated hard drive, will your Restore and Recovery Disc reinstall home edition OP system

buyitdirect: Sorry this recovery disc must be purchased with a Laptop.

12-Feb-2008 laurene: Hi. I have a 3month old acer 5051. It is constantly switching off. Have been advised by place of purchase that it needs to be restored. Can you advise me on whether this recovery disc is what i'm looking for? Thanks

buyitdirect: If your laptop is in warranty you should contact acer. Sorry this recovery disc must be purchased with a Laptop.

16-Feb-2008 Da-Source: will this cd reboot acer 3680 series laptop? with all factory settings and prgrammes it came with?

buyitdirect: This Recovery Disk must be purchased with a latop.

25-Feb-2008 RaduDuduman: Hello..i have an acer Aspire 5101 Awlmi and i don't have my back up file where can i take that back up files for windows and drivers all the stuff.. PLease tell me

buyitdirect: Visit Acer Global website (www.acer.com) and go to download section.

1-Mar-2008 Frank: I have put a new hard drive in my acer travelmate 2300 which is damaged I cant find the Restore & Recovery Disc. will your disc put windows xp back along with the os?

buyitdirect: Sorry this recovery disc must be purchased with a laptop.

28-Mar-2008 M: Will this restore cd work on an ACER 5920G?

buyitdirect: Yes it works but it must be purchased with a laptop.

13-Apr-2008 maria paton: I'm about to purchase a Sony VA10 AR51M - Do you recommend I purchase the Restore & Recovery disc at the same time? If so, when do I use it?

buyitdirect: You dont need this product, but it will save you having to create the disc yourself if you wish to do so, the restore data is usually on a separate hard drive partition.

8-May-2008 steven rayner: can the disc be used more than once? does it work just with windows vista or will it work on windows xp also

buyitdirect: This is intended to be purchased alongside a laptop, as they are all different and are created for the specific laptop they are purchased with.

11-Jun-2008 Wolf: Wiped my acer hard drive completly using PowerSuite2008Pro will this restore factory settings along with partition setup

buyitdirect: Yes, but we are only allowed to supply them with a laptop at the time of purchase.

30-Jul-2008 johnxxx7: Does this disk work for sony vaio NR32 m/s??? I have just bought the laptop.

buyitdirect: It must be bought with the laptop at the same time unfortunately. It is made up for each laptop individually so you only get the recovery settings for the laptop you bought it with.

3-Sep-2008 Smarty: Hi, if i purchase the acer aspire 5920g with this disc and wipe vista off and install my own copy of XP will this disc have the correct drivers for it? Basicaly, i hate vista!

buyitdirect: These discs are intended to restore the laptop software to an as-new condition. In this case, that is restoring back to the Vista OS. XP driver support for the 5920G is available from Acer at acer.co.uk

4-Sep-2008 jacek: Is it possible to buy just the disc itself for aspire 7520?

buyitdirect: You can but recover discs from us if you ring the sales team on 0870 167 0818

31-Oct-2008 drew: Hi, Does the Acer Aspire 2920 have a program on the laptop that will allow me to create recovery DVDs? Or do you disable the program so that you have to spend money on this DVD to have a recovery disc? Thanks

Matt: You can create your own recovery disc instead.

1-Nov-2008 sony0193: Will this restore/recovery cd work with this laptop : Acer Aspire 5101 AWLMI? will it install back everything?

SteveF: The disc is taken off the laptops hard drive and is individual to that model.

1-Nov-2008 nic123: does this disc recover acer extensa 5220

SteveF: if you order it with the laptop then yes. If not please give our sales team a call and they can make sure its taken from the correct model.

1-Dec-2008 Teetoz: Hi, I'm intending to buy the Toshiba Satellite Pro A300-1EA laptop. Can I create my own recovery/restore DVD from the laptop immediately after i get it? OR do I have to purchase it with it? Also if I can create my own and failed to do so, can I purchase it from you within a week after buying the laptop? Many thanks

SteveF: You can burn a disc yourself and as long as we have the laptop in stock, we should be able to burn one for you after the fact if needed.

4-Dec-2008 WillA: Don't manufactuers supply these with the laptops anymore? Or at least give instructions on how to create one yourself?

SteveF: Some do, some don't. Its all a bit random. We'd usually recommend buying one with the laptop just in case. It can save a lot of money and time later on.

4-Dec-2008 Pete Jackson: i bought a acer aspire 5720-302G08Mi laptop in May 08 from yourselves, However, it has now picked up a virus or some corruption, crashes everytime a Word or Excel document tries to open, also crashes when an attachment is opened in email, it did not come with a recovery disc can i purchase the one shown on website? Or do i need a special one?

SteveF: Please give our sales team a call to check if they can get a suitable recovery dvd out to you.

11-Dec-2008 TC: I have just purchased 3 off Acer Aspire 2920 with the Acer recovery discs LX.ANKOX.193. Will any of the discs match any of the laptops or are they specific ? There seems to be no particular ID on the discs and they were bundled separately from the laptops. The laptops are identical apart from serial numbers

David J: The recovery dvds are relevant to the model number so any disc can be used with any of the laptops you purchased

13-Dec-2008 JH: Will this work with my acer aspire 5920 and does it restore vista with all the acer default software?

SteveF: It will work as long as we have the recovery disc for your particular model. You'll need to give us a call with the part code of the laptop and we'll check that for you.

18-Dec-2008 Kiera: Does the disk come specific to the laptop/(brand) or can it be used on several laptops?

Matt: The disk is custom made for which ever specific laptop you buy it with.

8-Jan-2009 JMA: Just bought a ASPIRE 5920 from auction room model no. ZD1 I had not inspected properly because the underside cover is missing but other than that looks very much like new. When I switch on all that comes up on screen is it says "operating system not found" everything appears to have been wiped of. can this be got back with your revovery disc. Thankyou.

SteveF: If we have the model in stock then yes, the disc needs to be made from the same machine. If we don't have it in stock then check with Acer, they might be able to help.

11-Jan-2009 I hate Trojans: i have a acer inspire 9300 that has been infected with a trojan causing all sorts of problems. can i purchase the recovery disc on its own to wipe clean the hardrive and restore windows vista back to its original settings

SteveF: if we have the model in stock then yes as we need the laptop to take the disc from. If not Acer should be able to find one for you.

16-Jan-2009 Tom: I am about to buy 2 identical laptops (Toshiba Satellite Pro L300D-138 PSLC9E-00E003EN) at the same time. Do I have to buy 2 copies of the recovery disc too, or can I use the same one to restore both to factory settings if needed?

David J: You could use the same disc for both laptops although I would recommend having 2 copies of the disc so you have a backup

16-Jan-2009 adam: If I buy a laptop will it come with the disc?

David J: No, you can purchase the recovery discs seperatley. Manufacturers do not supply them anymore

28-Jan-2009 Scott: Why is this only available with a purchase of a laptop ? why can we not buy this disc on it own. I have a acer aspire T671 which needs this disc but you dont sell it unless you buy a laptop ..

SteveF: We need to take the disc off the laptop, no laptop no disc.

3-Mar-2009 ALI: hope you can help iam looking for a recovery disc for a acer aspire L320 PLEASE HELP

SteveF: Please give our sales team to see if we have that one in stock.

24-Mar-2009 Brian: If I purchase a Samsung NC10 netbook from yourselves (no optical read/writer on board) along with a USB DVD read/writer, can a recovery disk be used to restore factory settings? If so can you supply same? Thanks

dave: Yes

19-Apr-2009 Keith B: I have an Acer inspire one d150-1bw with the n280 processor. Unfortunately the malware - trojans have sneaked in and the recovery software is finding a fault in the HD partitioning. Will the recovery disk help me? many thanks Keith

SteveF: The recovery disc will wipe the netbook clean and start again so getting rid of the malware.

17-May-2009 Nige: If I purchase an "as new" acer notebook i.e only the box has been opened - do I still need to purchase a recovery disk, as presume no data yet entered anyway

David J: The recovery dvd is an option for if you ever need to restore the laptop back to factory settings in the future

18-May-2009 Martin: I have a 5 month old Aspire 4315. I created a recovery dvd as soon as I bought it. Then I needed to wipe the laptop and tried both the eRecovery system, didn't work. Then the recovery dvd I had made, also didn't work. I need a proper Acer recovery dvd to reset my laptop, can you supply this even if I have to pay (which I shouldn't since its under warranty and neither method worked!). One other thing, I bought it in Cape Town and Acer South Africa aren't helping too much. I can obviously give you serial number and Vista key code. Help!

SteveF: Hi sorry, we're a retailer not acer and unfortunately we can't ship to south africa.

18-Jun-2009 beryl: hi i have an acer aspire 3680 if i buy a recovery disc will it get back my lost photos

dave: No

10-Jul-2009 taff john: ive got a Aspire 6935g, i was wonder if this recovery cd would work.

SteveF: If you call us and provide the model number we can make a recovery disc from that model if we still have it in stock.

30-Jul-2009 jonathan: Will the disc bring back my operating system and drivers for my acer travelmat 7520 laptop. If so what operating system will it restore.

SteveF: The discs are model specific. Please call our sales team to check if we have the 7520 disc.

1-Aug-2009 dinodog: i have acer aspire 7720g but didn't get the disk when i purchased the laptop. will this restore everything back for my laptop and can i just purchase it

SteveF: Please give our sales team a call and they'll check to see if we can provide a recovery disc for you. Acer don't supply a recovery disc any more due to piracy issues.

17-Aug-2009 aman: I have acer aspire 5920g.. my both partitions got deleted. So recovery part got deleted as well. Will this CD reinstall my laptop to default settings? will this create a recovery partitions as well? please help me. or can you please tell me if you have a recovery disc for my model? please i really need it. im in newzealand would you courier it to me?

SteveF: please call our sales team to check on the availability on that model.

24-Aug-2009 Bren: Does this recovery disk works with a lenovo thinkpad laptop with a windows xp OS. I need to restore a computer to its original factory settings. Do most Lenovo laptops come with this disk?

SteveF: Please call our sales team with the model number of your Lenovo. Each disc is individual and made from the model. If we've sold your model there's a good chance we'll have a copy of the recovery disc you need.

28-Aug-2009 Brastrap28: I have a Acer Aspire 5535 will this disc reboot the hole system including the operating system?

SteveF: If you call us with the model number, we can check if we have the recovery disc for your model as they are specific to each laptop. The recovery will wipe everything on there and return it to how it was when you first bought the laptop.

5-Sep-2009 jimmy: Does the AcerAspire 5738z 4GB come with recovery manager built into it for me to make a copy or do i need to buy seperately ?

SteveF: You can make a copy yourself when you receive the laptop.

26-Sep-2009 Andy: Looking to buy a Samsung Q320 from you, but am going to be updating to Windows 7 using the free offer as soon as it's available. Will the Restore and Recovery Disc be able to cope with this, or am I better off not getting it, and doing it myself with the new OS installed?

SteveF: I'd recommend getting the disc now as windows 7 will be sent out in a disc format. This will give you the benifit of having both Operating systems available should you need them.

20-Oct-2009 Rob: Would this disk work for a Aspire 1640Z Series laptop with Windows XP home edition?

SteveK: It only works with machines you buy from us directly.

27-Oct-2009 Seb: I have a Acer Aspire 7720G which was sold with Vista. I don't have any CD for Vista and assume that it is pre-installed on the Laptop. Will this recovery CD enable the laptop to reinstall Windows Vista properly ?

SteveK: You'll need to speak with customers services, as they will need purchase details etc.

20-Nov-2009 Barry: will this disc work with aspire 7720

SteveK: It will but must be bought at the same time as you buy a new laptop. See the bold text on our website.

24-Nov-2009 bod: would this work for my desktop m3641.... basically the memory on my desktop is corrupted???

SteveK: No each disk is built with a new machine. Sorry expensive repair ahead.

24-Dec-2009 Amanha: Will it Restore My ACER Travel Mate 5500 and my Sony Vaio Laptop and my HP DV9710ea to factory conditions if my Recovery partition dissapers? ( i have had a situation where my partition was corrupt)

SteveK: No these are created when you initially buy the Laptop.

5-Jan-2010 ellen: I brought an Acer Aspire One and it didn't come with the recovery discs and will this work on my Acer Aspire One.

SteveK: no

25-Apr-2010 dan: hi i have an acer 6920g. I had made the recovery disc's for my system, but they have been badly scratched. Will this recovery disc work on my laptop

David J: It would be advisable to make new recovery DVDs if the scratches are very bad as the drive may read the data incorrectly.

20-Jun-2010 andrewbonnici: Will this CD work on an Acer aspire 5940g?? It does not have the OS that it came with but a new one, i wish to restore to factory settings. Will this CD work for that? Will it restore my laptop completely with drivers and all?

simon: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them. Acer can be contacted directly on 0871 760 1000 or via email at euro_mail@acer-euro.com

27-Jul-2010 IP: Will this disc work with Sony Vaio F12S1E and Windows 7?

simon: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them.

28-Jul-2010 IP: Dues it mean that you need to open each box and use the laptop to make a recovery disc if one is ordered? Do Sony Vaio laptops have not their own recovery? Is a recovery disc necessary?

simon: A recovery disk is needed to recover the computer. We minimise the opening of boxes by having copys of recovery disks of current models we sell on a regular basis.

23-Aug-2010 colin: does it work for a acer aspire8730G

simon: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them. Acer can be contacted directly on 0871 760 1000 or via email at euro_mail@acer-euro.com

14-Nov-2010 Vestinious: Will this work on an Acer Aspire One D250 ?

simon: you will need a serial code for the laptop for us to know if we can make a recovery dvd for it please ring for more information if needed

17-Nov-2010 Barbara: Is the Sony Vaio Supplied with some kind of system disc?

simon: No

17-Nov-2010 Barbara: As The Sony Vaio does not come with a system disc, does it have a method for full reinstallation of the OS if needed because a recovery disc is generally not able to do that.

simon: It recovers a computer from a hidden partition on the hard drive. We only sell the disk at the time of the sale of the laptop. It can be bought later from the manufacturer but they will charge as much as £45.00

18-Nov-2010 Neil Faulkner: Are you able to make a recovery disk for my laptop? Sony Vaio VGN-NW20EF/S? I previously had windows 7. If so will the recovery disk come with all the drivers and sony software (i.e. movie story)?

simon: No you would need to get it from Sony. We make them from laptops at the time of the sale.

27-Nov-2010 natasha: please can you help will this recovery disk put my acer aspire 5542 back to factory settings im looking for a disk that will wined back and clean hard drive and remove partion and reinstall factory settings windows 7 i have vista on at the moment as my windows 7 back up disck that i made when i brought laptop will not work.

simon: You will need the seial code wich will be on your laptop and to ring our sales team to see if we are able to make the recovery disc.

29-Nov-2010 jeff j: Does this recover my acer 5332

simon: To get a recovery disc for your laptop you would have to contact our retail sales team as each disc is unique for every laptop.

3-Dec-2010 Ros: I am about to buy the Packard Bell One Two MD6020UK refurbished desktop (A1/PW.U3502.010) is this the recovery disk I add to my order?

simon: Yes

6-Dec-2010 Richard s: Does this work on ACER SA90 vista Desktop Mine wont re intstall from alt F10 it trys but fails half way through will i be able to use this and mine never came with any disks

simon: You will need to contact our sales team with the serial code on the back of your laptop to see if we are able to make a recovery disc for your machine.

7-Dec-2010 Daniel: will this disk allow me to reboot and recover my acer aspire 5536 laptop to its' factory settings?

simon: You will need to contact our sales team with the serial code on the back of your laptop to see if we are able to make a recovery disc for your model.

11-Dec-2010 ellie111: Does this disk work with the acer aspire 5537 on windows 7 home premium?

simon: You will need to contact our sales team with the serial code on the bottom of your laptop.

13-Dec-2010 Paul Stone: Can you supply the recovery disk for an Acer Aspire One Model KAV10 - also shows as D150-1Bw

SIMON: You will need to contact our sales team with the serial code on the bottom of your laptop.

15-Dec-2010 Paul: I need recovery disk for an Aspire One netbbok please. Model is D150 1Bw, serial number is LUS550B0699141D24E1601 Can you supply this?

simon: We are not able to make this recovery disc, you will need to contact the manufacture.

17-Dec-2010 klll: Hi will this recorver my acer aspire m3641???? my computer does not boot up any more???

simon: You will need to contact our sales team with the serial code on the bottom of your laptop to see if we are able to make a disc for you.

27-Dec-2010 hibell: hi could you tell me if this disc will work with a acer extensa 5235 plz

simon: You will need to contact our sales team with the serial code of your laptop to see if we are able to make the disc.

2-Jan-2011 mick: im getting a macbook and the last one i got came with its own recovery discs in the box, so why doesnt this one come with them,

vicki: The manufacturers no longer make recovery DVD, we can make this for you for an additional £15

2-Jan-2011 deggsy01: Hi, I need to replace the internal HDD on my Acer Aspire 5536 Laptop, (Module Atheros AR5B91) & Vista Home Premium. Is this the restore disc for me?

simon: You will need to contact our sales team with the serial number on the bottom of your laptop to see if we are able to make you a disc.

3-Jan-2011 HB: I have ACER ASPIRE 2930z , i am in need of Recovery Disk/s , not able to read the serial number or SNID, behind the laptop, kindly advise. Also let me know they cost, when the cd will be delivered and the process involved. thankyou

vicki: It would probably be quicker to create the disk yourself. If you have a blank DVD disc go to the Start Menu on your desktop go to Maintenence then Create System Repair Disc. that should then take you through the process of creating the disc.

4-Jan-2011 HB: FYI my question was " I have ACER ASPIRE 2930z , i am in need of Recovery Disk/s , not able to read the serial number or SNID, behind the laptop, kindly advise. Also let me know they cost, when the cd will be delivered and the process involved. thankyou" Your Reply "It would probably be quicker to create the disk yourself. If you have a blank DVD disc go to the Start Menu on your desktop go to Maintenence then Create System Repair Disc. that should then take you through the process of creating the disc." I have managed to get my serial number - LXARU0X249852064951601, as instructed i went to the Maintance but there I didnt saw the option of Create System Disc, i have never created a System Restore Point, Can you please tell me how to get all the factory settings , how to create a acer recovery disk. i have tried acer erecovery management tool but its not getting installed. kindly help

simon: We are not able to make this recovery disc for you, you will need to contact your manufacturer if you are not able to make your own 0870 760 1000.

5-Jan-2011 Amara: Will this disk if bought at time of purchase of Toshiba Satellite R630-13T be able to restore the laptop to factory settings if it is infected by virus?

simon: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them.

9-Jan-2011 Briian2K: I have a Acer Aspire 5935G got it off a friend other nite and i was doing a recovery while i was out and the battery went flat and when i tried it again their was an error msg comming up sayin OS failier please reinstall but i cannot do that now as i had 2 format the drive and put the OS back on it to run but i want to restore it to factory default but i do not have eRecovery installed anymore will this work for me to do so?

vicki: Unfortunately the recovery DVD should be made at the time of purchase however we may be able to make a copy using existing stock. If you would like to e mail the full model number using our e message service we will be able to advise if a recovery DVD is available for your laptop

13-Jan-2011 PL: Does this disk work for a factory restore on a acer aspire 5551 notebook?

vicki: yes it does.

16-Jan-2011 matt: will this work on an acer aspire 5338? it came with windows vista but i upgraded my OS to windows 7 which i later found out was a fake copy! i want to restore to factory settings, will this do it?

simon: You will need to contact our sales team with the serial code on the bottom of your laptop to see if we are able to make you a recovery disk.

17-Jan-2011 Aman: The recovery disk shown in your site can recover ASPIRE ONE D250-0Bb laptop

simon: You will need to contact our sales team with the serial code on the bottom of your laptop to see if we are able to make the disk for you.

18-Jan-2011 szs: Hi does the disc work with acer aspire 5410?

vicki: Acer Direct - 0871 7601000

19-Jan-2011 sharon: Will this sort out my acer aspire one SG5?

vicki: it depends on the fault with the unit. Please refer to Acer on 0871 7601000 for more assistance.

24-Jan-2011 Jacquie: I've had to replace the hard drive in my Sony Vaio PCG-Z600TEK, & I've lost the recovery disc. Will this restore everything including Windows 2000?

vicki : for recovery discs please contact the manufacturers.

27-Jan-2011 Fuzzy: As far as i am concerned this should be included in the price of the purchase of a Laptop, YES you can make your own Disks, but i was very disappointed when i purchased my Acer Aspire 5551 Laptop from a catalogue no mention of no windows 7 or back up Disk, or the need to order this on purchase, it SHOULD be include in the price, I am in the process of contacting acer about this, not that i will get any answers, but would ask more people to contact manufactures as this now seems to be the Trend

vicki: Recovery discs are NOT included in the price of the laptops as this is an optional service provided by the retailer. The recovery discs can be self created as all the drivers are present on the unit. Laptops now also do NOT come with an operating system disc as this is pre installed.

5-Feb-2011 vl: is this recovery disk for ANY acer laptop which was NOT supplied with a recovery disk at the time of purchase? i was told i had to purchase a recovery disk because my laptop stopped working for some strange reason. i was told 50 pound not 15 pound. i was not supplied with a recovery disk when i bought my laptop from the shop. so IS THIS THE RECOVERY DISK I NEED SINCE THIS IS THE ONLY ONE ON YOUR WEBSITE? please help

vicki: Recovery discs can only be purchased from ourselves at time of purchasing the laptop. You need to purchase the recovery disc now from Acer on 0871 7601000

5-Feb-2011 v: i bought my computer less than 2 months ago and it suddenly stopped working. i was told i need to buy a recovery disk. IS THIS ONE THE RIGHT ONE FOR MY LAPTOP? MY LAPTOP MAKE IS: ACER ASPIRE 5736Z.453G32MNRR. model PEW72. will my new computer start working again with this disk?

vicki: for official recoveryu disks contact Acer on 0871 7601000.

7-Feb-2011 phil: i have a 7720g which crashed last year and had to be started completely from scratch.now it is ok but the webcam wont work,the audio centre wont work and the graphics card wont play games.is it possible to order a recovery disk that would set this back to its original operating system and factory settings

vicki : Recovery discs can be purchased from Acer on 0871 760 1000.

14-Feb-2011 marco cimardi: this dvd car restore acer aspire 5820TG. If not you have one dvd fore restore ACER ASPIRE 5820TG

vicki : for official recovery discs contact Acer on 0871 7601000.

4-Mar-2011 red_2038: Will this disk work on accer aspire 5520g

georga: You will need to contact our sales team with the serial code on the bottom of your laptop to see if we are able to make a recovery disc.

18-Mar-2011 sue: I have an acer 5735 that I bought a recovery disk from currys when i purchased the laptop. The disk is faulty and they have told me I now need to purchase one from you. Would this be the right disk to buy ?

Ross: they probably suggested contacting Acer rather than Acer Direct as like currys we are just a retail outlet for Acer goods. You need to contact Acer on 08717601000.

19-Mar-2011 Charles: Can this recovery disc work for Acer Aspire 5738 Laptop?

paul: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them. Acer can be contacted directly on 0871 760 1000 or via email at euro_mail@acer-euro.com

23-Mar-2011 Morton: How long it takes (for you) to create a recovery disc?

Mike: A recovery disc can take up to 24 hours to make.

24-Mar-2011 mary willig: does this work on veriton M464 w 7 ? to reset factory specifications please?.

Ross: I'm afraid that recovery discs can only be purchased at the same time as the desktop / laptop. You would now need to go to Acer to obtain this disc on 0871 7601000.

27-Mar-2011 Dan: Hi Would this product restore my Acer x3950/Win7/64Bit Back to factory settings. Dan

Ross : would need to obtain your recovery disc from Acer on 0871 7601000 as this can only be sold at the same time when purchasing the laptop.

7-Apr-2011 Exspextations: I purchased Acer TM4280 recovery media (a Bootable CD and 4 CDs) a couple of years ago for XP professional running on my laptop. My system has now corrupted and I now need to use them but find Disk 1 of 4 is corrupt and won't complete the installation. Acer tells me I need to purchase new disks at GBP 51. While this DVD sells for GBP 15. will this DVD fully restore my Travelmate 4250 to factory default conditions? If so why should I pay GBP 51?

Ross: Unfortunately we can only sell our recovery discs at time of purchase with the laptop as we need this to create the disc. Acer will charge £51 as they have other means to create the disc which we cannot do.

21-Apr-2011 Chouhan: I have aspire 5630 On reformatting I have lost erecovery mnagement. Can this Restore and Recovery bring my laptop to default settings ?

Ross: you need to speak to Acer on 0871 7601000 to obtain a recovery disc. This item on our website can only be sold to those purchasing a laptop from our site as an additional service.

25-Apr-2011 rose: If I buy an A-1 refurbished netbook from you, why would I need a recovery disk if the machine hasn't been used? It comes up in the basket automatically.

paul: New or refurbished computers don't come with a recovery disk. It detials what a recovery disk is on the site pls see http://www.laptopsdirect.co.uk/Restore_and_Recovery_Disc_RECOVERYDVD/version.asp A1 refurbs are boxed like new but may of been used breifly. See below for more information. http://www.laptopsdirect.co.uk/content/refurbishedlaptops.asp

26-Apr-2011 jose: will this restore my Acer 5542 laptop back to its original factory settings?

Ross: It will, however this has to be purchased alongside a laptop to be created as we do not sell the recovery discs on their own. You would need to speak to Acer on 0871 7601000 to obtain this disc.

26-Apr-2011 Ray: Does this disk reinstall the laptop back to its original factory settings for Aspire 5720 including the vista operating system

Ross: It does however this can only be purchased at the same time as the laptop as this is how the recovery disc is created. For obtaining the recovery disc on it's own you would have to contact Acer on 0871 7601000.

26-Apr-2011 Joanne: Hi will this recov ery disc reset my acer aspire back to factory settings?

Ross: It will do , however as this is an additional service that we offer our customers when purchasing their laptop through ourselves we cannot sell them on their own. You need to contact Acer on 0871 7601000.

26-Apr-2011 Ellen: Where can i get a recover disc for acer aspire 3690

Ross: You would need to contact Acer on 0871 7601000. They can supply you with the recovery disc that you require.

21-Jul-2011 Vipin: This recovery disk will work on Sony Model VPCF12M0E/B ?

Mike: We can only supply Recovery DVD's at the time of purchase as we have to make them from that specific machine.

22-Jul-2011 gary: will this disc restore my advent5431

vicki: We do not have recovery DVD's available for the Advent Range.

29-Sep-2011 MarkyK: If I purchase a laptop product from yourselves including the recovery disc, Can I download all my files from my old laptop and re-install onto the new product using this disc?

Paul: No. This disk restores the computer to the factory settings only.

26-Dec-2011 sdan8: Will this restore the operating system or will you have to install a new OS after use?

paul: We can only supply recovery disks at the time of the sales as we make them from your laptop. You will be able to get the recovery disk from the manufacturer so you need to contact them. It recovers the computer from a hidden partition on the hard drive.

29-Mar-2012 rbb: This was automatically added to my basket. However, the netbook I am looking at has no optical drive so how does this work.

paul: A optical drive is required they can be purchased on our site.

27-Apr-2012 maz: I am thinking about purchasing the Samsung RF711-S07UK - will this laptop come with a restore disc or will I need to purchase one? Or will it be possible for me to create on myself when I get the laptop?

paul: Recovery disks no longer come with computers so it's advisable to buy one as they are £55.00 to buy from the manufacturer.

8-Aug-2012 Iain: Hi. Is this disk essentially the Windows operating system installation disk? Or is it a recovery disk that theoretically anyone can make. Many thanks.

paul: It's a recovery disk can can only be bought with the laptop.

16-Feb-2013 Leon: Doesn't the Asus U36SG already come with a recovery disk in the box?

paul: No, it doesn't Leon.

Expand/CollapseBuying Advice

31-Oct-2007 sdh: Do you have recovery disc for Sony Vaio VGN-AR 51SU, English version.

buyitdirect: Please contact us to discuss your requirements.

6-Nov-2007 john prestidge: will this recovery disk restore my aspire1640 to its original state the lap top had to be wiped and rein xp ( 06 nov 07

buyitdirect: Yes it should do

15-Nov-2007 Sheddie: Are these disks available for any acer product ie desktops ?

buyitdirect: This would be fine for the desktop, however it would need to be purchased the same time as the desktop.

16-Nov-2007 ian: is this one disc for all or do you sell different discs for specific laptop models

buyitdirect: The discs are created based on each individual laptops settings.

16-Nov-2007 aap: Will this reinstall my factory installed applications including Vista operating system that came with my Acer Aspire 5633WMLi

buyitdirect: Yes it will.

25-Nov-2007 paul: hi,i have an acer aspire 5101awlmi and want to know if this disc will restore all drivers etc if i wipe the hard drive.

buyitdirect: Yes it would.

27-Nov-2007 pigginpink: Can I have a replacement disc for my Acer Aspire note book model AS5101A recovery disc as I have lost mine.

buyitdirect: The discs need to be purchased at the same time as your laptop, as the disc a created on an individual basis

29-Nov-2007 seba: Will it restore my acer aspire 9301AWSMi? I'm from Belgium. Do you send it to Belgium?

buyitdirect: Yes it will, we do deliver to Belgium please see our FAQ page for delivery information.

12-Dec-2007 David: My Acer 5100 as suffered a virus attack and I need to recover to factory default settings. Will this disc do this.

buyitdirect: This needs to be purchased at the same time as the laptop as the laptop as the back up disc is made of the original settings

14-Dec-2007 Sabre Runner: Why should I pay money for something that should have come with my laptop purchase?

buyitdirect: Modern day laptops come with a restore partition on the hard drive which will restore the laptop to factory settings. However we offer a recovery disc service as some users prefer to have a disc. Also if we have installed any software for you this will also be mirrored on the disc.

14-Dec-2007 Barry: Could you please tell me if this Cd will Restore my Acer TravelMate 5520G-402G16Mi ? Running Windows Vista Home Premium.

buyitdirect: the disc needs to be purcashed at the same time as the laptop as the factory settings are ghosted onto the disc.

15-Dec-2007 evelyn: will this restore my laptop it is aspire 5720

buyitdirect: Should be fine.

16-Dec-2007 MATT: I HAVE A ASPIRE 3680 WITH VISTA DO YOU HAVE RESTORE SOFTWARE TO PUT IT BACK TO FACKTORY INSTALLED SOFT WARE

buyitdirect: Restore data should be on a hard drive partition

16-Dec-2007 Andrew Nicholls: Ive lost all my softwear for my acer aspire 7000WSMi will this disk work for me or do i need a did,nt one?

buyitdirect: No as this needs to be purchased at the same time as the laptop as it ghosts all of the factory settings onto disc.

22-Dec-2007 morgan: will this reboot my acer laptop travellmate 2420

buyitdirect: This needs to be purchased at the same time as the laptop as the disc is a ghosted version the factory settings.

Expand/CollapseCompatibility queries

15-Aug-2008 Kia: This DVD will be work with Sony Vaio VGN-AX580G or no?

buyitdirect: Unfortunately we do not stock the VGN-AX580G anymore so will be unable to make a recovery disc for it as we need the laptop to do so.

Expand/CollapseSpecification queries

6-Sep-2008 adam: I have just purchased a Sony Vaio AR71S from you and have just spotted this product which i think will be useful to me, is it still possible to purchase without the hassle of a phone call?

buyitdirect: If the recovery disc is not bought with a laptop then we'll need to know which model its for, so a call to the sales team is needed to establish this.

8-Sep-2008 Ram: My Sony Laptop VGN-CR23G/L has Some Problem ( It worked fine from past 1 year ) .... I my self turned off the laptop yesterday night and when I turned it back on and it tried to start up and got the green Microsoft vista progress bar for a few seconds, then a blue screen flashed up ... and the Laptop suddenly restarted. If i try to boot into safe mode it freezes while it lists the drivers its loading. I put in the recovery disk (Which was Given By SONY) , choose the language and click on Repair Windows. The next dialog box is called System Recovery Options. I have selected the C drive and then click next.. After few seconds a pop up came stating system will try to restore previous settings .... on clicking RESTORE .... I can see a window which shows amp;quot; Attempting to Fix Errors ..... and the status bar is going on and going on from past 6 hours ...... Can you tell me whether this Product will solve my above problem ??????

buyitdirect: If you have already had a recovery disc from sony and it didn't work, I don't think another will help. It sounds like it needs looking at so I'd get hold of sony again.

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