21-May-2007 Disco Boy: Please can you confirm the speed of the hard drives?

Easycom: The hard drives spin at 5400rpm

23-May-2007 CDA: Could you please tell me the weight of this model and do you have any information on cases/carrying bags?

Easycom: The weight is 7.8Kg

29-May-2007 PeterS: Can machine be made to duel boot. one OP/ Disk drive? XP Pro 64 and Vista.

Easycom: Yes this machine is capable of utilising a dual boot system!

1-Jun-2007 Will George: What are the differences between this model and the 9813 WKMi other than the difference in RAM?

Easycom: The 9815 is a much higher spec machine. Better processor, bigger screen, better graphics, bluetooth etc.

4-Jun-2007 COLIN WINROW: Hi Is there a case with the 9815WKHi model, and if so, is it included in the price. thank you

Easycom: There is no case avaialble for this machine.

24-May-2007 Moose: Is the HD-DVD drive capable of burning to DVD media (DVD+RW, DVD-RW etc.)? Also, does the tv tuner support analogue as well as digital signals?

Easycom: It will read HD-DVD only. It will support analogue TV with an external analogue aerial connected.

16-Jun-2007 Jonathan P: I know the 9815 wkhi can only read HD-DVDs but can the drive write to normal dvds? also why is this called wkhi and not wkmi?

Easycom: Yes it can write normal DVDs the H denotes the ability to play HD discs.

20-Jun-2007 Jonathan P: In an earlier reply acer notebooks said "The 9813 is a much higher spec machine. Better processor, bigger screen, better graphics, bluetooth etc." but looking through the specs the 9815 looks like the better one of the two and now that i know the 9815 can write normal dvds and cds as well as playing HD-DVDs I am thinking about buying this one. Out of the 2 does acernotebooks think the 9815 is better than the 9813?

Easycom: The 9815 is indeed the faster laptop.

20-Jun-2007 martin b: can you watch, record and pause live tv on this laptop?

Easycom: Yes you can

20-Jun-2007 Lee W: Does this machine have a dual monitor facility.

Easycom: Yes it does

22-Jun-2007 Jonathan P: Why does laptopsdirect, which is a website of easycomputers, have the option of a package deal (free voip phone) with this laptop when this website doesn't have that option? Also could the 3 year acer extended warranty be used as an accessory to get free delivery with this laptop?

Easycom: Offers frequently differ across the sites, but the three year warranty would qualify for the free delivery promotion.

26-Jun-2007 Laura S: Can this laptop read normal dvd's, I understand it has the ability to read HD discs but was wondering if it can read normal bought dvd discs

Easycom: Yes it can

26-Jun-2007 Mark c: I just want to confirm that this can write normal dvd's e.g (DVD+RW, DVD- RW, DVD+R, DVD-R) and also can it write normal cd's, im considering buying the laptop and im just wanting to confirm this

Easycom: Yes it can

2-Jul-2007 Peter_S: Is it compatible with Linux family operating systems ?

Easycom: The laptop is not formally supported under Linux though it should install and run fine.

5-Jul-2007 Jonathan P: can the dvd drive play dvds of any region or can it only play region 2 dvds?

Easycom: The optical drive can have its region changed a limited number of times.

15-Jul-2007 HERBS: WILL U SHIP TO A BFPO ADDRESS AND IS THE SCREEN HIGH DEFINITION

Easycom: We can indeed ship to BFPO address. The screen is not a HD screen as it does not sport those refresh rates it does however offer a much higher resolution than a standard screen.

15-Jul-2007 herbs: how many usb ports does it have and whatover ports are there?

Easycom: The laptop has 6 USB 2 ports and a Firewire port.

18-Jul-2007 Mikhail: What is the height of the laptop with lid closed? What is the battery life like, and is a bigger battery available? Thanks

Easycom: Battery life is around 2 hours there is no larger battery available.

18-Jul-2007 Ciaran: What RAM is the graphics card?

Easycom: The graphics card has 256MB of RAM

21-Jul-2007 John: Will I be able to plug this in for broadband use or is it wireless only, and will you ship to ireland?

Easycom: You can plug straight into broadband if you wish and we do ship to Ireland.

20-Jul-2007 tony: I don't see a battery listed for the 9815 in your power product configuration wizard. Does this mean no replacement batteries are available?

Easycom: Replacement batteries are available from the manufacturer.

27-Jul-2007 Martin Elder: What is the difference between Wkmi and Wkhi ?

Easycom: The WKHi model has an HD DVD player drive.

27-Jul-2007 herbs: is there a HD port

Easycom: There is a DVI port but no HDMI port.

28-Jul-2007 Jonathan P: how come the 9815wkmi has been removed from your website?

Easycom: The Aspire 9815WKMi model is back in stock at the moment.

4-Aug-2007 Jonathan P: do you recommend the wkhi or the wkmi?

Easycom: Depends whether you want the high def playback.

8-Aug-2007 J P: To play TV and to record tv on this laptop do i need to buy any other pieces of equipment like an aerial? Also which format of dvdr can this laptop write to? dvd-r or dvd+r or both?

Easycom: You do not need to purchase anything else to watch TV with this laptop though a lot of customers find the Microsoft media center remote control useful. The optical drive is capable of writing both + and – formats.

4-Aug-2007 s: is the 9813wkmi capable of taking the hd drive as a retro upgrade? i know the 9815 is faster but the 9813 is still a fairly solid all round performer.

Easycom: It is not possible to upgrade the Aspire 9813WKMi to include a HD drive.

29-Aug-2007 mad mart: iam a bit new to vista but can this laptop play low to medium preformance games and dose the hd drive include blue ray play back? thanks

Easycom: The laptop can play games easily and can also play HD DVDs it cannot however pley Blue-ray discs.

16-Aug-2007 peterm6: is it possible to dual boot this machine into windows 98?

Easycom: The laptop is only formally supported when running the operating system installed at the time of purchase.

21-Aug-2007 The Audi Fan: What is the maximum resolution the screen can be set to in the case of the Aspire 9815 WKHi and is it possible to increase the resolution by driver up grade of the Nvidia card installed?

Easycom: It is not possible to upgrade the graphics card in the laptop.

31-Aug-2007 Gerry: I am a Acer fan onto my 2nd Acer laptop my present one is Aspire 9302AWSMI I now want SPEED,my computing requirements are basic I dont play games or watch TV on my laptop but want now to upgrade to a faster all round performance machine.What in your range would you suggest must have at least 17" screen. Thanks Gerry

Easycom: This 17 inch Acer will offer a significant speed increase over your older laptop as it included a much faster processor and a better graphics card. It also features a larger hard disc and a High Def optical drive which makes it ideal for watching movies and playing games.

26-Aug-2007 norman: Does Blue tooth "enabled" mean that it cannot write to and read Blue tooth discs. More detail about Blue tooth would be useful.

Easycom: Bluetooth is a wireless technology that allows it to communicate with other bluetooth devices, such as a mobile phone.

8-Sep-2007 willad: Does the video card have its' own RAM or does it use the system RAM?

Easycom: GDDR2 SDRAM - 256 MB

7-Nov-2007 spy009: Does this laptop have a standard monitor output?

Easycom: Yes.

19-Nov-2007 welshman: could you put on windows xp on this laptop for me ore mabe put xp on one hard drive and vista on the other

Easycom: Unfortunately not however yopu could do this yourself.

21-Dec-2007 bobsy: if i order 2GB Laptop Memory PC2-5300 with this laptop will it come fitted?

Easycom: If you wish to purchase this laptop with a memory upgrade please call us and we will have it fitted for you.

16-Feb-2008 Lomax: Can the NVIDIA GeForce Go 7600 memory be increased from 256 MB to 512? Wireless Lan does it support 100Mbps?

Easycom: The dedicated video memory cannot be increased. You may be able to allocate more system RAM to it.

16-Mar-2008 Azi: is the machine unable to play normal dvds ones that are not hd? and can you burn and play CD?

Easycom: All HD-DVD drives can play DVDs and CDs. The HD-DVD drive in this laptop is not a writer.

18-Mar-2008 Howdy: Is this laptop capable of running Online games/ MMO's without experiencing difficulties with high detail and framerates?. I am not looking to play the most up to date games but will need a laptop that can play normal MMO's.

Easycom: Yes, the integrated nVidia graphics chipset should be fine for most MMOs, apart from the latest (most graphically demanding) ones.

14-Mar-2008 Lomax: Wireless Lan does it support 100Mbps?

Easycom: This laptop features a Gigabit ethernet port, which supports speeds of up to 1000Mbps.

23-Mar-2008 dave: can u burn ur own cds still with this laptop?..dave.

Easycom: Yes

22-Mar-2008 grant: Will i be able to burn downloaded movies using nero 7 as my currant systen keeps crashing

Easycom: Yes.

27-Mar-2008 gamerboy13: I have been looking in to laptops (as mine has just blown) and the Acer Aspire 9815WKHi has got a 2GHz (x2) and i was thinking will games (such as Gears of War) with system requirements of 2.4GHz, will i be able to play it?

Easycom: Yes - The 2.4ghz stated in hardware requirements refer to single-core processors and a dual-core at 2ghz will be plenty in this case.

28-Mar-2008 dpchages: How easy and at what cost can the laptop be upgraded with an additional 2GB RAM after after the initial purchase?

Easycom: Please call for memory upgrade.

29-Mar-2008 Minty: Why does the Acer Aspire 9815WKHi Desktop Replacement Laptop - LX.AF60U.023 laptop come with Neutac Mini Game Woofer System in the package deals section, and it is priced the same as buying it on its own. Thank You.

Easycom: The mini-woofer system is an optional freebie deal with this laptop.

29-Mar-2008 Minty: Is the Acer Aspire 9815WKHi Desktop Replacement Laptop - LX.AF60U.023 laptop capable of running the wonderful online game Counter Strike: Source on maximum settings and what FPS would I get from the graphics card. And also why is it labelled desktop replacement laptop? Thank You.

Easycom: Yes, this is labelled as a Desktop Replacement as it has the power and specifications as high-end desktop machine yet compacted into a laptop chassis. I can not speculate on the FPS you will get on CS:S on maximum settings as we do not run these tests, but this laptop will handle the game easily.

30-Mar-2008 1stpersonshooter: Can this laptop play Call of duty 4 comfortably?

Easycom: Yes it can play comfortably.

12-Apr-2008 Vernon: Can you burn to DVD+R Dual Layer and can you connect it to your TV, so it can be used as a monitor

Easycom: I'm not sure if it will burn Dual Layer, it might do, but it will burn normal DVDs and can be hooked up to a TV.

27-Apr-2008 kflashm: is it possible to have xp pro installed and upgrade to 4gb ram?

Easycom: Sorry we offer XP downgrades to all laptops that ship with Windows Vista Business or Windows Vista Ultimate, but yes you can upgrade to 4GB Memory please call for low cost offer. (08701670819)

29-Apr-2008 Dave: Can you play normal DVDs on this machine?

Easycom: Yes.

16-May-2008 B J H: IS THIS LAPTOP A BRAND NEW ITEM OR REFURBISHED

Easycom: It is brand new. You are getting mentioned high specifications for this low price.

17-Apr-2008 Lee: This laptop actually comes with vista ultimate.