20-Dec-2008 Bilal: hi, i have brought a laptop of another company a few days ago , will this warranty off you still work with it

Matt: Yes it will, you would register it with the manufacturer.

10-Jan-2009 ORO: Is this warranty like a international kind of warranty? I am thinking to take ntb overseas (EU). Is this still valid there?

SteveF: No, the warranty is only valid in the UK.

9-May-2009 saf: hi i bought my laptop 11/10/07 how can i get this and ifso what will be my cover date. thank you saf

SteveF: Sorry, extended warranties need to be registered in the first year so you won't be able to cover that model now.

28-Sep-2009 Vish: Hi I bought my HP tx2550ea laptop in september 2008 and would like to purchase this product. Is that still possible and will buying the warranty from you still be recognised by HP. Thanks

SteveF: No, you need to register the extended warranty before the first twelve months are up.

30-Dec-2009 Noodlewod: hi, does this cover failure of the screen? (LCD or LED) I have purchased a HP Pavillion Dv6-1215sa for my sister and HP Compaq Mini 311c for myself. Thanks

SteveK: Screens not covered

2-Jul-2010 steve wicks: I have just purchased an HP 11in DM1-7317uk netbook can I cover this item with you for a 3 year period? What would the cost be for the cover if available. Thanks

simon: This is the wrong warranty for your laptop. UM940E and UM943E are the correct packs.

14-Aug-2010 Alan: Hello, I would like to get a warranty for my partners HP DV3 laptop that was purchased last year. It seems like the initial 1 year warranty was with a company called mastercare and not with HP. I would like to get a new warranty with HP but I am unsure as to which HP care pack to purchase. Can this care pack be used with a laptop that is not new? If not what would be appropriate? Many thanks

simon: Please call HP Care Services on 0845 683 2823 to ensure you get the correct care pack. This is not for the DV3 range HP warranties are nightmare as regards to finding the correct one as they are so many options. You can type the product code HP give you into our site to make the purchase.

18-Sep-2010 faraz: I recently bought a HP G62-105SA. Does this warranty cover the laptop?

simon: No HP can confirm the product code for the correct warranty on 0845 683 2823 and what options you have. HP warranties are very confusing and don't want to mis-advise you.

11-Nov-2010 tagore: i brought my laptop from india, and mt laptop warranty is going to finish,i want extend the warranty, can i purchase this. and will it valid international waaranty

simon: Not sure if the warranty would be valid with you buying it abroad pls call HP to confirm this on 0845 683 2823.

28-Dec-2010 Andrew: will this warranty cover me for the purchase of a HP G62-b25sa laptop. Thanks. Andrew

simon: The HP care pack line can confirm this on 0845 683 2823 Don't want to mis-advise you HP warranty are overly complicated to say the least.

20-Jan-2011 jimbob: i am looking for 3 year extended warranty on my hp pavilion laptop which is 10 months old and has a standard registration with hp can you cover me and also will this cover include screen replacement

vicki : please give us a call where we can discuss warranty options with you.

25-Jan-2011 Jack: Can I purcase this warranty for my HP Presario CQ61-407SA Laptop purchased July 2010?

simon: This is not the correct warranty. HP can confirm the code for the correct warranty on 0845 683 2823. Call them quoting the laptop part code and they will give you the relevent part code which you can type into our webiste search facility so you can purchase it. HP warranty code are very complicated and don't want to mis-advise you hence why I am refering to you HP. Sorry I can't be of more assistance.

7-Apr-2011 GRK: I have bought my laptop hp 6735s 2 years ago and even I bought 2 years hp care pack along with that.so now I have just finished the hp care pack warranty.I want again extend the warranty for 2 to 3 more years.how can I do that.

Mike: unfortunately we can only offer warranties at the time of purchase.

7-Apr-2011 GRK: I have bought my laptop hp 6735s 2 years ago and even I bought 2 years hp care pack along with that.so now I have just finished the hp care pack warranty.I want again extend the warranty for 2 to 3 more years.how can I do that.

paul: We don't sell any suitable warranties pls call HP on 0844 369 0369 they may be able to supply it.

11-May-2011 Tommy: Hi. I have a new HP Envy 13 [1050ea] and would like to get a 2 year care pack. Is it laptop model/type specific or will `any`hp care pack do? Thank you.

paul: http://h40059.www4.hp.com/carepack/ Pls see above link there is a look up tool. You can enter the product codes into our site to make the purchase.