17-Nov-2007 dinesh: how do i connect to internet it says pending

Easycom: If you are having problems please contact our customer serivces.

21-Nov-2007 kiad: The spec says it is Windows XP compatible - can I buy XP/Office and install it, and how much memory would this take up?

Easycom: A standard XP installation needs around 3 to 5gb.

23-Nov-2007 gilf: It says it has a custom version of Xandros Linux, are you able to get a linux command line, specifically I would want to use ssh to get access to a server etc. In other words is it a functional Linux machine or is it limited to the apps provided with no access to the underlying Linux software?

Easycom: I would presume it is limited to the applications provided, however I would recommending contacting the manufacturer directly regarding this as they may be able to help further.

24-Nov-2007 Al: You can use the advanced system (Xandros) by following this guide: http://wiki.eeeuser.com/howto:getkde Or if you prefer to install another OS, including Ubuntu 7.10 or Windows XP try here: http://wiki.eeeuser.com/home#installing_alternative_operating_systems There seems to be lots of community support about this laptop already and it works so well under Linux - providing everything a home user needs to surf the web and do office, so I don't think you would need microsoft office to be honest. OpenOffice (built in) provides Word, Excel and PowerPoint compatible equivalents.

Easycom: Thanks for your comments!

23-Nov-2007 claire: does this have a wireless internet connection?

Easycom: This is capable of accessing a wireless network.

23-Nov-2007 dinesh: just got this laptop from your company great customer service but had to return it because it is linux os it can not work say i have another laptop on windows but can only connect one or other wirelessly because encryption is diffrent to windows spoke tgo my isp they tried to make both os work on difreent laptops as same time so no luck

Easycom: Thanks for your comment! This is Windows XP ready and can be installed over the Linux operating system

19-Nov-2007 Asus EeePC701 Black - EEEPC4G-BK007: Hi. I just wondering of I would be able to install a programme such as final draft on this? I have the programme installer on an mp3 player. What other programmes in regards to word, for writing, etc, does this have or can have installed? How do you install if this does not have a cd/dvd drive? Thanks!!!

Easycom: Have a look at the feedback from Al. There is OpenOffice built in with Microsoft equivalent programs

18-Nov-2007 alice: is 4G a good memory

Easycom: This will depend on what you are wanting to do, this is ideal for web browsing and basic office applications.

28-Nov-2007 Ady: When are you expecting the stock to be available? It said yesterday on the website.

Easycom: These should be back in stock tomorrow

29-Nov-2007 John: Is it back in stock now?

Easycom: Stock is due on the 30/11/2007 and further numbers are expected early next week, however the demand for these is overwhelming.

29-Nov-2007 PhilT: dinesh was badly advised - compatibility of different security methods for wifi varies a lot between devices and manufacturers, it isn't because it it Linux you can have the same issue with two XP or Vista PCs with different wireless cards in them.

Easycom: Yes different secuirty methods exist, however if he speaks to customer service they will be able to put him in touch with the correct department that can help.

4-Dec-2007 Gary: I bought one of these a couple of weeks ago and love it; I've ordered one for my wife too. It's a great little computer.

Easycom: Thanks for your comment!

2-Dec-2007 dj_soheil: cn u change memory to 30 gb ? how but it the windows or what ever get crash how can i formaat the software(windows) or what ever it is????? and how u got any store i can com and pay cash?? plz email me back

Easycom: Unfortunately it is not possible to change the hard drive. This has a custom built Linux operating system you can format and install Windows XP. We have a store in Huddersfield, however please call us to ensure we have stock available.

1-Dec-2007 Helen: I placed my order on 19 Nov on a 3-4 day delivery. Your website stated the laptop was in stock which is the only reason I ordered from you. Please can you let me know when I can expect delivery.

Easycom: Unfortunately the demand for these is enormous at the moment, we have stock coming in and estimate all orders to be fulfilled by December 7th.

19-Dec-2007 niamh: Does this come with a CD reader and or writer?

Easycom: It doesn't have an optical drive so there isn't a CD or DVD drive.

26-Feb-2008 hewittp: which of your 400 computers is best for playing games

Easycom: The key attributes of a good gaming machine are high spec processor, dedicated graphics chip and a large amount of system memory. Rock Xtreme SL Pro Rock Xtreme 770-T7700 These machines are best for playing games.

6-Mar-2008 MP: Hello. My knowledge of Linux will fit onto the back of a stamp, so sorry if this is a dumb question. Is it possible to conect an 'off the shelf' external CD / DVD drive to this machine? Will Linux OS accept it and does the machine have the port req? Thanks.

Easycom: The laptop does have USB ports, but it is down to the manufacturer of the external devices to write official linux drivers for their devices. If you can not find a drive with official linux drivers, you may be able to find some open source linux drivers for an external CD/DVD drive online.

25-Feb-2008 Adrian Sharp: I have seen this machine and think it looks fantastic but I need to know if I can use a USB modem with 3G on say Vodafone for when I am moving about and cannot get onto a WIFI network. I also need to know if files saved on my office machine which runs Microsoft/Windows can be picked up on a Memory Stick for the ASUS - typically Excel files and Word documents Thanks

Easycom: It can read excel and word documents, you should be able to use a USB 3G modem as long as you can get the right drivers for it.

2-Apr-2008 Geedublu: How much RAm will the EEE-PC take, can I upgrade it from what seems the normal 512?

Easycom: Yes you can replace that with a 1GB module. Ignore the 'this will void your warranty' sticker on the RAM cover - Asus changed their mind and DIY RAM upgrades will no longer void your warranty.

12-Apr-2008 sam: can this run 64-bit windows xp pro because im told this is faster than the standard version and i would like to use non linux compatable apps

Easycom: No, the Celeron processors can only run 32-bit Windows.

8-May-2008 Patricia King: P.S. On 21/11 you said the Asus is not Windows XP compatable then on 23/11 you said it could be installed over Linux. Am I missing something? Thanks

Easycom: The linux EEE PC is XP compatible, but you need a compatible external USB optical drive in order to install it.

16-Jul-2008 Sambo: what softwear does this laptop have? i've heard many things like linux, windows xp and open office so i would like to know which one?

Easycom: It has Linux, and OpenOffice, not Windows.