Service and support from the people who know your iPad best
Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date. You can call Apples award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options.
One stop for technical support
- Because Apple designs the iPad, the operating system, and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair: Take your iPad to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
- The AppleCare Protection Plan provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPad
- Battery
- Time Capsule or AirPort device
- Included USB cable and power adapter
Software support included
- Whether youre sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Syncing with iTunes
- Connecting to wireless networks
- Sending and receiving email
- Using iWork for iPad and other Apple-branded iPad apps
