TV Pre Delivery Inspection TVPREDELIV

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Visit Which? and for £1 you will get a 1 month's trial subscription as well as your £10 off orders over £250 for Laptops Direct. Membership continues after your trial at £10.75 per month.

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Once you've received your code simply place an order via our website and enter the code at the basket page.

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See all delivery & collection options

We deliver 6 days a week from 7am - 8pm, including the option of next day and Saturday delivery on 1000’s of products. We offer a range of delivery services for you to choose from, with many allowing you to choose a delivery date. Most of our delivery partners give you delivery time slots on the day of delivery and the ability to track your order. You may also have the option to collect from our Huddersfield store, or from thousands of nationwide CollectPlus collection points.

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Why buy me
  • Freeview/Freesat Tuner Test – To make sure you can access all your favourite channels from the moment you plug in.
  • Dead Pixel Test – The screen is the most important component of your new TV, and this test will ensure it lives up to expectations.
  • Connectivity Test – Your TV is only one aspect of your home entertainment setup; we’ll guarantee the integrity of all the different ports and sockets so you can connect your devices with confidence.
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£10 off orders over £250 when you trial Which? for only £1. Click here for more information.
First month £1, then £10.75 per month unless cancelled

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Popular Bundles

Product Information

T1 Graded Refurbs

Our T1 Graded stock is made up of ex-corporate/lease machines, which have mainly been used in offices. These have been professionally refurbished by our experienced engineers in house and have all undergone a 25 point check to make sure they are in full working order.

As these are second user products, please be aware that they may have some signs of cosmetic wear please be reassured that none of these will affect the use of the refurbished item in any way, and we are sure you will be more than happy with your purchase.

When setting up your new unit you will need to activate your Microsoft License Key. Read the below PDF to find out how to do so, it is really quick and easy to do!

When you’re paying out big money for a brand new TV, some added peace of mind can go a long way. With our TV Pre Delivery inspection that’s exactly what you get; the knowledge that your new entertainment centrepiece has been carefully checked and double checked by our trained engineers, so when you receive it it’ll be ready to simply plug in and enjoy.

Though we strive to provide faultless products every single time, it’s inevitable that now and again things can happen that are out of our control. With a TV Pre Delivery Inspection our engineers will test all the key components of your new set and ensure they’re in perfect working order before shipping. Our comprehensive inspection includes:

  • Freeview/Freesat Tuner Test – To make sure you can access all your favourite channels from the moment you plug in.
  • Dead Pixel Test – The screen is the most important component of your new TV, and this test will ensure it lives up to expectations.
  • Connectivity Test – Your TV is only one aspect of your home entertainment setup; we’ll guarantee the integrity of all the different ports and sockets so you can connect your devices with confidence.
  • Speaker Test – Great pictures are nothing without great sound. This test will make sure you get pitch-perfect performance on all your favourite movies and shows.
  • Backlight Bleed Test – Because TV screens are lit from behind, it’s possible that light can leak through and compromise the picture. We’ll check to make sure it doesn’t, so you’ll only experience the best picture quality.
  • Remote Test – It’s no use having all those channels at your disposal, then finding out that you can’t access them. We’ll put batteries in your remote and ensure you can channel surf to your heart’s content.

Give yourself some added peace of mind and enjoy your brand new TV straight out of the box, with one of our TV Pre Delivery Inspections.

Please note: This process takes up to 48 hours. Your chosen delivery time will commence after this time.

 

Questions & Answers

Question from joe: Asked on 21/08/2012 if you dont get the inspection and you find dead pixels, what would you do?

Answer from jeremy Depending on where they are & now many there is, will determine what will happen. If it has 1 or 2 on the edges, then it won't be classed a sa fault. If it has 1 in the middle, or main vewing area, then that would be classed as a fault. Technically, for it to be classed as a fault, it has to have a cluster of 8m or more within a 2 cm sq area.

Question from dezza: Asked on 25/09/2011 why do I need a PDI if the Tv's are new surely they should have been tested by the manufacturer or are these Tv's substandard

Answer from jeremy TV's are assembled but only batch tested by manufacturers. Why have a PDI on a car? This ensures that evrything is in working order plus also checks for dead pixels, which isn't classed as a fault by manufacturers

Question from Alan P: Asked on 04/03/2011 PDI includes checks for dead pixels. If I do not pay for the PDI test then find any dead pixels on set up after delivery will mine be changed ?

Answer from jeremy This does cover dead pixel check. If the TV does have dead pixels, it will all depend upon the location & quantity of pixels. Around the periferal of the screen would not be classed as a fault. In the middle or main viewing area, then it could be deamed as a fault, depending on the number of dead pixels

Question from ROfu: Asked on 25/12/2010 what happens if you find dead pixels? and how many if any dead pixels are considered acceptable? If there are some dead pixels can i cancel my order

Answer from jeremy the PDI includes checks for dead pixels. If we find any then we swap the TV

Question from Marion: Asked on 28/10/2010 After a pdi inspection will I have to set up the tv or will it be completely ready for me to plug in and go. I have Sky Plus will I have to do anything other than plug in etc . Also if I order tomorrow will the delivery date affect the Samsung offer or is this calid from date of order. Thank you Marion Webb

Answer from jeremy TV PDI's include tuning the TV in to its freeview & analogue channels plus testing of all the external connections. All you will need to do , when you've connected your sky box, will be to sellect the relevent AV channel to diplay sky

Question from Andy: Asked on 11/08/2010 Hi After this test has been carried out, when it arrives and i find that its damaged/dead pixels or any other faults. what would you do? as i have paid for this service and it doesnt meet expertations?

Answer from Jonathan If this has happened please call customer service, the TV wll be replaced and the charge refunded

Question from Thomas: Asked on 19/07/2010 Does the pre-delivery inspection affect the delivery date? In other words, if an order with pre-delivery inspection is placed on, say, a Friday for delivery on Saturday, will it work out? (Provided the ordered product is in stock)

Answer from Jonathan Hi - the PDI can delay the order by 24-48 hrs, but depending on current workload. Please call sales to check the up to date timescale.

Question from DAn.B: Asked on 03/07/2010 Hi. After this has been carried out, will the TV arrive all still wrapped and boxed as if brand new?

Answer from jeremy The TV will be repackaged as new. None of the protective strips, if it has them on the chassis, will be removed dure in the PDI