Coverage of the service

AcerAdvantage service is valid within the entire European Community plus Switzerland and Norway.

Advantages

Shared by both above extensions:

For accidental damages coverage only:

Formality of purchase

AcerAdvantage must be activated within 360 days from the Notebook purchase date, this term is reduced to 90 days from date of purchase if the accidental damages are covered.
The purchase date must be documented by an invoice or sales receipt and copy sent to Acer.

Formality of activation

Each AcerAdvantage booklet contains a secret code for on-line customer registration at website www.AcerAdvantage.com
Customers without internet access can register by directly calling the Call Center.

Parts covered by the service

AcerAdvantage covers all Notebook part defects that prevent product use. If applicable, for screen damages, a fee of 100 Euro + IVA will be applied

Parts not covered by the service

Damages due to negligence or careless use, incorrect maintenance, maintenance by unauthorised personnel, transport in unsuitable packaging, any cause not attributable to manufacturer’s defects and small damages such as scratches, scores, etc. derived from routine product use are excluded from service coverage.
The battery is excluded from the warranty extension service and maintain original warranty conditions ( 180 days ).
The warranty does not cover malfunctions due to viruses or system conflicts due to the installation of drivers or peripherals, data loss for any reason.

In case of breakdown

In case of breakdown, customers who have registered their Notebook should: