Purchase your new Alcatel Smartphone.
Complete the online claim form between 14 and 30 days of your purchase.
Alcatel will send you a free postage label & instructions on how to return your old phone.
£50 cashback will be transferred directly into your bank account.
- Offer is available from the 1st October - 31st December 2017.
- Your must purchase a qualifying smartphone on this promotion page.
- Second hand or refurbished phones will not qualify for the offer.
- Maximum of 3 claims per household.
- You must complete the online claim form and submit a copy of your proof of purchase in the form of a receipt or invoice between 14-30 days from the date you purchased your phone.
- You must return your old phone back to Alcatel within 45 days of your approval claim.
- For more Terms and Conditions please visit https://alcateloffers.com/gb/en/pages/aseries-tradein/home.
Offer ends 31st December 2017.
- What’s the catch? My old phone isn’t worth £50?
There is no catch, we value your trade in based on what you buy, not what you sell.
- Can I bring my old phone into the store before I buy my new qualifying Alcatel phone?
Its an online only trade in process, please visit www.AlcatelOffers.com to make your claims.
- How soon will I receive my money?
We will pay within 30 days of your claim being received by our recycler and your claim being validated.
- How will you pay me my reward?
You will receive payment via a bank transfer to the details you provided during the claim process.
- Who pays for postage to your recycler?
We pay all postage costs.
- Can I get the trade in value if I don’t buy a new qualifying Alcatel phone?
No, you must buy a qualifying product to participate in the promotion.
- There is old data on my device, will it be wiped?
We advise you delete all personal data before sending your old phone, but we will securely erase it upon receipt.
- What will happen to my old device?
It may be refurbished and sold to a new owner or broken down and recycled.
- What condition must by old device be in to receive the full reward?
It must be a working, complete and undamaged (reasonable wear and tear accepted) mobile phone. You must be the rightful owner and the it must be free of any contractual obligations such as leasing agreements or contracts. All accounts must be removed, your device must power on, have no water or screen damage and a working battery must be included. Your device must be unlocked.
- Android 6.0 Marshmallow Operating System
- 5.2 Inch Screen size
- 16GB Storage
- 8 Megapixel Rear camera