The PhysicalPac offerings provide benefits to both end users and the distribution channel to support win-win outcomes. The PhysicalPac offerings for IdeaPad advance Lenovo toward its goal of providing world-class service and support. With this set of offerings, targeted at distributors and resellers, Lenovo intends to meet customer demands for a comprehensive and flexible suite of notebook services and solutions. The goal of the PhysicalPac offerings is to provide better value and ease of purchase to the distribution channel. This allows them to enhance their offerings into the consumer sector by providing warranty upgrades in an immediately available form. The easy registration process of the attractively priced PhysicalPac offerings helps to ensure a high-quality service is provided to the end user. You are requested to take your failing machine to the nearest authorized warranty service provider or repair depot where your machine will be exchanged or repaired. The AWSP or repair depot will inform you when your repaired or exchange machine is ready for collection.