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Priority Technical Support
Lenovo’s Priority Technical Support is an essential service that provides direct anytime-access to the right level of tech support on the first call, making your priority our priority.
Benefits include faster problem resolution, maximized end user uptime and helpdesk productivity, and low predictable, scalable pricing to help you manage overhead costs Learn more.
Accidental Damage Protection (ADP)
Lenovo’s Accidental Damage Service offers a predictable way to budget for non-warranted PC repairs, allowing you to avoid productivity disruptions, while minimising unexpected PC repair costs.
ADP protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen and can save you significantly relative to the cost of repairs or new PC purchase. Learn more.
Mail-in or Customer Carry-in Repair
Parts and labour repair coverage where the customer is responsible for shipping (including packaging) or delivery to an authorized warranty provider or repair centre.
Courier Collect or Collect & Return Service:
Parts and labour repair coverage where shipping or delivery to the repair centre is paid by Lenovo. Lenovo will dispatch courier to pick up the machine from you and return back via post.
Parts and labour repair coverage where labour is provided onsite at your place of business or home.