We'd like to thank you for using Laptops Direct; without you we wouldn't be here! Every so often though, you like to thank us back. We thought that rather than blowing our own trumpet and telling you how great we are, we'd let our satisfied customers do it for us. Here you'll find testimonials from customers who've found our products and customer service worth shouting about! Submit Your Testimonial
"I ordered a netbook from you on Monday and it has just arrived. Outstanding service and price. I will be back!" - Malcolm Parfitt
"Today I spoke to a Paul and ordered a netbook. Paul advised that the netbook was in stock and could arrive the following day, so the order was placed. Later Paul was advised by the warehouse that the item was now no longer in stock. Paul, showing what in business today is sadly lacking, and that is Customer Services of the highest standard called me back and advised that unfortunately the item was now out of stock, as I needed it urgently and couldn't take the risk of not having a notebook to take away with me I had to get one locally This may have resulted in Laptop Direct losing this sale, but I shall most certainly be coming back to their web site whenever I have a purchase to make in the future, and I shall be telling everyone I know that Laptopdirect is a company of the highest standards. Thank you Paul, you are a STAR. Regards Alan" - Alan
"After a great deal of searching around on line and in retail outlets I ordered a computer monitor and it arrived two days later. The monitor is excellent and the service is excellent too. Thank you very much indeed." - John
"Really good service! We ordered a refurbished netbook on Saturday evening and it was here on Monday morning. And saved a good amount, compared with High Street prices, too. Recommended!" - DFM
"Brilliant service. I ordered a laptop on 25th August, for my grandson who has been accepted at university. Most impressed, as it was delivered the next day." - Niddy
"i contacted laptops direct and spoke to vicki edler who gave me all the advice that a needed, As this was my first laptop.nothing was to much trouble and thats why i bought the laptop.vicki kept me informed by way of emails .i will be passing on to others about the first class service given by vicki and laptops direct." - mike
"I placed an order on Tuesday at 11.00 am for a refurbished netbook. It was delivered before 9.00 am on Wednesday. Superb service. I would have no hesitation in recommending Laptops Direct. Compare this to United Airlines, of whom I asked a simple YES/NO question on the 5th March and I am still awaiting an answer. Laptops Direct, any chance of you going into the airline business" - Steve
" Magnificent service, ordered the Acer Aspire Monday afternoon, delivered before noon the next day. Paul Garrett was first class, no pushy sales talk, just straightforward professional help and advice. If only more companies had staff of his calibre. " - Ron.
"I must say how impressed I am with the promptness of delivery, ordered sunday afternoon arrived monday morning . I didn't ask or pay for any accelerated delivery but thankyou ...a good experience !" - Steve Baker
"Best price for my Toshiba, plus very good service. It is good to be able to recommend them for value, reliability, and competence." - duncan M
"Paul Garrett was exceptionally helpful during my placement of a laptop order and accessory. Full of helpful advice without the 'pushyness', nor brusqueness that I sometimes meet on similar occasions. Well done" - Rick Funnell
""Had a query regarding the description of the 3 year Acer platinum warrantee (this still needs to be corrected on the web site). Quick call to Paul in sales and he answered the query, took the order and the laptop arrived next day as requested." - Don" - Don
"Ordered my new laptop on Monday and it arrived the next morning. Thats what I can customer service! And the laptop I've received has so far been worth every penny, its what I'm writing this testimonial on. Thanks" - Benjy
"Thanks for your excellent Customer service. Really appreciate the professional approach, especially after been messed about by Hewlett Packard for the last few months. Kind regards Chris" - Chris Brakel
"I would just like to thank Paul Garrett for his help and assistance with my recent purchase of ACER lap top. I found him very personable and the advice give was very helpful. I can not fault Lap Top Direct in their customer service and I would give this company a ten star rating if possible. I rang back with a question and spoke to a lady called Vicky who also very helpful. I can not speak highly enough of this company. Richard Bailey" - Richard Bailey
"lve just bought a philips 244e1sb from laptops direct , fantastic service and great communication ,so glad that l went to them after bad experience other the phone with oyyy ,who dont know how to talk to people," - craig t
"Fantastic service - I ordered Monday afternoon and the item was delivered before I arrived at work on Tuesday morning! Wish all internet orders were like this - Thanks to you all - I will be recommending you!" - Karen
"Unbelievably quick delivery. Only took 16 hours from ordering online to it arriving at my home in West Sussex. Excellent, Thank you." - Tom at Ford Motor Company
"Recently made my 4th laptop purchase from laptops direct, the service I have received over the years has been first rate. Ordered before 6pm (over the phone) and added a laptop bag which gave me free delivery, the Sony laptop was me by 8am the next day. The email gave me a tracking number and was emailed when the product was delivered. Can not rate them high enough. If you google the product you are looking for, laptops direct is usually the cheapest. Will def use again. Great work, keep it up!!!" - Sab
"A fantastic service. Delivery next day, great Lapotop, would never know it was a refurb, very very happy and would recommend it to anyone." - Richard T
"I bought an Acer Aspire AS3810T laptop from you recently! It works fantastically, it was a really cheap price and the delivery was really quick! Thank you very much!" - Podders
"I was looking for a note book for my in laws. Needed to be bigger than the standard10.1 screen that they wanted to get from Argos for £199 and came accross Laptops Direct offering an11.6 screen in A1 grade condition for less than Argos's 10.1. Read the testimonials and ordered it on Sunday expecting delivery Tuesday or Wednessday. Imagine my surprise when the item arrived the next day (this morning) at 8.30. Laptop as described, box opened but condition of laptop perfect. My only regret is that I did not know about Laptop Direct 6 months ago when I purchased my 11.6 note book for £399." - David
"The superb service and the speed of the delivery. Simply incredible !!!" - peter
"Received our Acer Aspire today - a huge saving over what it would have cost us in PC World. The blurb said A1 condition and it is indeed immaculate. Very pleased with the product, the help and advice we received over the phone and the speed of delivery. I would not hesitate to deal with Laptops Direct again and would recommend them any time. Many Thanks." - Max G
"Thank you for your extremly fast and competent service, my notebook arrived in around 17 hours from ordering. The person who took my order was so very helpfull, even recomended another notebook of the same make but better spec for the same price!. I cannot recomend you highly enough." - pete
"All, I have purchased 3 laptops for my Kids, I think you get excellent value / service, and a much better choice Definately recomend laptops direct. BR Kevin" - Kevin
"i had a compatibity problem with a Vodaphone Dongle. This was sorted out with professional attitude and caring staff. I cannot shout the thanks to these people loud enough. They tried to sort it on the counter, couldn't so took it their support staff, they couldn't sort it either so a full exchange was given even though it was outside the 28 days. I especially commend the Returns staff on the front desk. Thanks for a great experience and I will definitely recommend them to anyone and will return myself" - Bob
"Ordered my toshiba laptop tuesday and it came wednesday afternoon great service, and if you have any questions they will answer them quickly. I will be buying all my computers from laptops direct in the future. You guys rock." - Vince
"Thanks for the very quick delivery, ordered on a bank holiday and next day delivery! Really impressed and will recommend you to a friend. Thanks again." - Mrs Orme
"Just a quick note to say thank you for your speedy and efficient service. You put the customer first and didn't pass the buck which happens all to often!" - David
To send us your testimonial just fill in the simple form below. We're constantly looking to improve our service so any testimonial you can leave us is appreciated.
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