29-Apr-2008 ajmc4: Does this Laptop include the Blu-Ray Drive like the other Gemstone Laptops

Easycom: Not on this one, only certain models have the blu ray drive.

30-Apr-2008 Bbuyer: Hello! Do you delivery to Germany?! If not no problem... cause i will be there on a trip! But what type of payement u accept?! Debit, Bank transfer? And you have it immeaditly in stock right?! If you only take bank transfer for foregeiners how many days would take till i get it in UK?

Easycom: Please see our FAQ section for the answers to all of these. Delivery time to Germany is 2-3 days.

30-Apr-2008 Batista: Where exactly is the subwoofer?And The only difference btween cheap and expensive version is 2.1 ghz processor and hard drive capacity as far as i can see... Is this correct or is there anything different as well?

Easycom: The TUBA Cinebass booster "Subwoofer" is built into the rear section of the laptop at the bottom of the screen. There are varying additional features available across the range such as Blu-Ray DVD, Higher screen resolution, Freeview TV Tuner dependant on model. These features are not present in this model

4-May-2008 gav_DUB: main screen states that this note book has a Dedicated Nvidia 9500 graphics card. Yet there is no graphics card on the tech spec? Can you comfirm this

Easycom: I can confirm that this machine has an NVIDIA GeForce 9500M GS with 512MB VRAM.

7-May-2008 joe: what is the battery life like?

Easycom: Up to 3 hours on one charge, depending on use.

11-May-2008 King-Ben: in the product summary it says this product has the Nvidia 9500 graphics card but doesnt mention it in the tech spec. does it actually have it?

Easycom: Yes, it does have this graphics card.

14-May-2008 taz: Hi whats the better card NVIDIA GeForce 9500M GS with 512MB VRAM. or NVidia GeForce 8400 GS

Easycom: The 9500M is the newer (and slightly faster) graphics chip - It also draws less power, increasing battery life.

15-May-2008 Doza: Does this model come with fingerprint reader. because another sites said it didnt??

Easycom: According to Acers own product specifications, this laptop does have Acer Bio-Protection fingerprint solution integrated.

19-May-2008 Fenix: Will this Laptop be able to play World Of Warcraft on all high settings with Graphics?

Easycom: I would expect the frame rates to be very good with this hardware.

19-May-2008 superdude: hi cani install word or exel on this laptop? or does it come with it? does it have an hdmi input/output? cheers!!

Easycom: Yes it does have HDMI, you would have to get the office software separately though.

19-May-2008 Luke: Hi, i was just looking at the pictures - the first one seems to have a shiny black gloss around the screen, however the next few pictures showing the laptop just have a grey colour. Is this because there are two different types of laptop, and will it come grey or blacky gloss or can you choose?

Easycom: It's gloss black around the screen, it's just the reflective lighting in the photograph making it look lighter in certain pictures.

19-May-2008 john: does this also come with software like acer empowering technology?

Easycom: Yes it does.

21-May-2008 Fenix: Hi me again one thing i was wondering is where is the fingerprint reader situated on this laptop

Easycom: Fenix, The Fingureprint reader is situated between the buttons of mouse pad.

23-May-2008 Lucio: Hi there, does this laptop has a firewire port?

Easycom: No, this laptop uses high-speed USB2 ports instead of firewire.

27-May-2008 Seppuku: Is an XP downgrade actually availible, or XP compatibility - in case my software doesn't quite get along with Vista quite yet.

Easycom: You could obtain XP drivers from Acer and install XP separately.

29-May-2008 Ed: Hello. I've been considering this laptop and possible extras for it. My problem is that the vast majority of laptop accessories, namely carry cases are made for 15.4" or 17" sizes. Dismissing the 15.4 range cuts a lot of my choices. Would it be feasible to use a 15.4" case despite the 16" screen? For example, your 'Targus Atmosphere Backpack and Mini Optical Mouse Bundle' (BUN/TCB005EU/2017), as available on the site. I wouldn't mind a snug fit if it's possible to use a smaller case, or is a 17" case advisable? Much thanks. Excellent site, in both design and product range. First site I looked at, and came back after checking two dozen others.

Easycom: It is unlikely that the 15.4" cases would fit this in, because it's a fair bit wider due to the 16:9 display ratio, most widescreen laptops are 16:10. You would be better off with a 17" case as the 15.4" cases are already a tight fit for many 15.4" machines.

4-Jun-2008 Medlar: Will this laptop be compatible with both Guild Wars and Shadowbane?

Easycom: Yes, it should be.

5-Jun-2008 Seppuku: How much would delivery be? (I can't seem to find that info on the site) This is certainly cheaper than models on other sites. Also a question for other customers - how have you found Laptop Direct's service? I've not shopped with them before, so I'm just curious

Easycom: Delivery prices can be found in the FAQ page linked at the top :)

5-Jun-2008 Badger-Si: Does this laptop have a 64bit opperating system? I see it has 4GB of RAM but wouldn't this be useless if its running 32bit?

Easycom: It has 32 bit Windows, as most laptops are still shipping with until 64 bit goes mainstream.

5-Jun-2008 Kurayamiblack: Your "Technical Specifications" section says that this machine supports SD cards. However, after browsing through the pictures I've failed to locate a slot that resembles an SD card slot (to me anyhow). Can you confirm this machine's compatibility with SD cards and maybe direct me to where on the machine it is?

Easycom: It has 6-in-1 card reader (SDâ„¢, MMC, MMCplusâ„¢, MS, MS PRO, xD). The pictures are for demonstration. It should be on the front side of the laptop. cheers

8-Jun-2008 gs: does it have a dvd burner and what are the multimedia conectors?

Easycom: Yes, it has a DVD burner, and all the connections are listed in the tech spec tab near the bottom.

9-Jun-2008 Iain: Does this have the 32 or 64-bit version of Vista installed? From what I can see from forums you need 64-bit to exploit 3GB of memory is this correct?

Easycom: It has 32bit version of vista. Its not right. Current Operating system (32 bit) can support Memory upto 4GB.

13-Jun-2008 Mell: Hi, is the HD display on this 1080p?

Easycom: No, 1080p requires a 1920 x 1080 resolution, this has a 1366 x 768 resolution.

13-Jun-2008 RichW: Is it possible to purchase this product with the 1X Blue Ray drive? Would this be an upgrade?

Easycom: We are sorry we can only upgrade its Ram.

14-Jun-2008 sareman1: Will i be able to play Counter-Strike: Source on all high settings and get good Fps on this laptop?

Easycom: Should do, yes.

21-Jun-2008 Luke: Hi. Would this laptop be compatible with such recent games as "Mass Effect" or "Crysis". Many thanks for your time.

Easycom: Yes.

23-Jun-2008 DirtyWookie: Does this come with HDMI?

Easycom: Yes, it has integrated HDMI

25-Jun-2008 kyle: Can you put this laptop case onto another spec as i like the Acer Aspire 5920G Gemstone Laptop - LX.AN60X.041 and want this laptop case on it

Easycom: Unfortunately that is not possible.

25-Jun-2008 Jill Cope: Most laptop go from 15 - 17" why is this NEW model 16"

Easycom: It's unique! This screen is a bit wider than other widescreen computer displays. Most films are released in a 16:9 ratio, but most widescreen computer screens are a 16:10 ratio, which is a bit of a compromise for all different kinds of uses. These new 16:9 screens from Acer are aimed squarely at multimedia users.

3-Nov-2007 Yoko: Is it possible to choose the 'buy now pay in November 2008' option when ordering online? Because when I proceed to check out I'm afraid to confirm as there is no pay plan choice option...

Easycom: You have to purchase an accesory to apply for any finance options.

1-Nov-2007 Pamela W: I currently have XP on my Sony laptop, and I wonder if my games (such as old fashioned Snooker and Scrabble) will work if I make the change to Vista.

Easycom: Some will some won't depending on compatibility.

3-Nov-2007 Yoko: Is it possible to choose the 'buy now pay in November 2008' option when ordering online? Because when I proceed to check out I'm afraid to confirm as there is no pay plan choice option...

Easycom: You have to purchase an accesory to apply for any finance options.

8-Nov-2007 Mai: Hi, is it possible to install older versions of microsoft software on this vista laptop or do I need to purchase the up to date versions?

Easycom: No older versions are completely compatible.

8-Nov-2007 kim: Hi, I was wondering if you deliver this laptop to India and if yes then what are the extra charges and how long would the delivery take?Many Thanks!!

Easycom: Apologies we do not deliver to India.

8-Nov-2007 Samba: Can you have confirm whether Vista is ok to use now if not so, is it possible to provide Windows XP Professional Downgrade. I'm intereseted to take Vista but I'm jsut wondered this verison is reay verison to use and confirmed by Microsft.

Easycom: Vista now works fine. There is also due a service pack out which will fix all the bugs you have been hearing about.

9-Nov-2007 kalewski: How do you increase the ram and how much does it cost??

Easycom: Please call Sales for Memory Upgrade options.